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Westown Ford Lincoln

Jacksonville, IL

4.7
1,581 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,581 reviews

February 07, 2023

The sales and service department ante very kind and courteous. Our next vehicles will be fords. More

by jamie54
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Westown Ford Lincoln in Jacksonville, IL is a great dealership to work with. They work hard to find what you are looking for and they get you the best pricing and rates. More

by Ahenry
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Vehicle in for recalls. Took as long as they mentioned when setting up appointment. Called about brake pad issue they discovered. No pressure about fixing. Decided to repair More

by b_rahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Low pressure dealership. Nice folks . As dealers struggle to get trucks due to chip shortages, they had exactly what I wanted More

by slsimpson
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Very easy to deal with friendly staff help answer your questions no pressure sales staff More

by ktjt8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Service was good,they was efficient in their time frame of service of the vehicle.Staff was friendly at my time of service.Great job to the office,staff and, shop departments. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Job was done fast and right the first time. Very professional. I can always depend on Westown service to do a great job. More

by wdcole1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

They were very friendly, helpful & courteous in helping us find our new vehicle. We would recommend them to others. We haven't worked with their service dept yet. More

by guthrien1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

I have always been treated with respect and kindness from everyone at Westown Ford. Wade is great and goes to special lengths for me. He has always helped me to get the deal done. I will always recommend Wad More

by spencertalbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

They were very attentive to my service issues and they worked diligently to get them resolved quickly. Mike McLaughlin.went above and beyond to ensure that things were as convenient as possible for me. I More

by Eturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McLaughlin
Feb 01, 2023 -

Eturn responded

Thank you for addressing my issues.

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