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Westown Ford Lincoln
Jacksonville, IL
1,573 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,574 reviews
June 21, 2023
Called service department and they were able to get me in that same day. Work was completed quickly and they gave me a ride to the golf course. Everything was done to my satisfaction that same day. Work was completed quickly and they gave me a ride to the golf course. Everything was done to my satisfaction More
by parsonsjd1
Verified CustomerEmployees Worked With
June 21, 2023
They have had my new car a week. Longer than I have had it. They said it was going to be fixed for a new dvd player. We took it up there and now it’s been sitting and has not been lo Longer than I have had it. They said it was going to be fixed for a new dvd player. We took it up there and now it’s been sitting and has not been looked at until it sat there a week and is still there. I love my new car and can’t wait to get it back. Also Ciara has went above and beyond for me! More
by c-kelley
Employees Worked With
June 20, 2023
Was very good. Found me what I wanted-even the color! Offered assistance for follow up with any questions or issues in setting up options on computer screen in ca Found me what I wanted-even the color! Offered assistance for follow up with any questions or issues in setting up options on computer screen in car. More
by bgs98
June 20, 2023
Vicki was great! The rest of the staff was also very good. There was a good selection of vehicles and the prices seemed fair. I thought the Proc/Doc fee was high and The rest of the staff was also very good. There was a good selection of vehicles and the prices seemed fair. I thought the Proc/Doc fee was high and I was at a MO dealer today and their fee was $150.00 less. But I would buy from Westown again without hesitation. More
by kdyer57
June 19, 2023
Wade went Above and Beyond to get my wife and I into a brand new 2023 Ford Escape! The first one in Jacksonville! 6/10th of a mile on it when it rolled off of the carrier transport! Wade is an incred brand new 2023 Ford Escape! The first one in Jacksonville! 6/10th of a mile on it when it rolled off of the carrier transport! Wade is an incredible salesman with detailed knowledge of the products. He is also an incredible human being, we could not ask for a better man on the job! He represents, and certainly goes the extra mile to ensure customer satisfaction. HIGHLY RECOMMENDED! Five Stars All The Way! ⭐️⭐️⭐️⭐️⭐️ More
by mark.medley80
Employees Worked With
June 17, 2023
Westown's service is a "top shelf" Servive department. The people seem to really care & are always Pleasant & fair to work with! Charles M Reid The people seem to really care & are always Pleasant & fair to work with! Charles M Reid More
by CMR
June 17, 2023
We had an outstanding experience top notch service. Excellent staff and service. Would highly recommend to anyone looking for a vehicle Excellent staff and service. Would highly recommend to anyone looking for a vehicle More
by jake.evans95
June 16, 2023
no comments i tried to submit 3 times: will not continue if does not work this time continue if does not work this time More
by david@reprodesigns.com
June 16, 2023
This is a great dealership I've took my truck there many times great job professionalism always done right very happy thank you times great job professionalism always done right very happy thank you More
by vbaumgart
June 15, 2023
little Slow but overall good service. price to high.polite and check out some more service you might want done price to high.polite and check out some more service you might want done More
by sinkerblue
