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Westown Ford Lincoln

Jacksonville, IL

4.7
1,573 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,573 reviews

June 30, 2023

Honest with me on my problems and sent me to the right mechanic! I appreciate that. More

by susiecarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel frye
June 26, 2023

Always helpful and work hard to meet our needs. Very courteous to us as customers More

by dcsforty
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Wonderful people to work with would recommend west town Ford to everyone for all their car needs More

by cspoon2635
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Quick and super easy service! Very nice and friendly too. And pretty reasonable for the work. More

by Melanie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Deal was easy and no pressure. .i would buy again..good truck..service is good too More

by aj44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Did a good job. The two week wait was a bit much. The technician knew his business. More

by im46
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

im46 responded

The car owner shouldn't have to keep calling the dealer. When parts are in, the owner should be called with a time and a date for that service. The customer is king and service SELLS.

Jun 25, 2023 -

im46 responded

Survey is TOO long.

June 24, 2023

They are super friendly! Wade is very helpful on making recommendations on different SUVs that met my needs. Pam and Wade are very thoughtful and go the extra mile. More

by soccerdyson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

While I liked they were able to pick up my car and the gentlemen who did so were delightful, they were overpriced for a consult at 125 dollars, and were not up front that that’s how much it would be when More

by a.keller
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

My car was in for a recall and it took the exact time I was quoted and I received a call when it was done very seamless More

by Bab1229
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Called service department and they were able to get me in that same day. Work was completed quickly and they gave me a ride to the golf course. Everything was done to my satisfaction More

by parsonsjd1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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