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Westown Ford Lincoln
Jacksonville, IL
1,573 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,573 reviews
July 27, 2023
Good job, I will be back. Hope your guys can stay cool in this hot weather. Hope your guys can stay cool in this hot weather. More
by haroldcoats473
Verified CustomerEmployees Worked With
July 25, 2023
Wonderful atmosphere! Green place to go! Thank you for treating me like family! Appreciate you guys😁😄 Green place to go! Thank you for treating me like family! Appreciate you guys😁😄 More
by Jody
July 25, 2023
Very well run operation. Everyone is polite and professional. Have had very good experiences with service dept Everyone is polite and professional. Have had very good experiences with service dept More
by dsp2000
July 21, 2023
The service at Westown Ford is Awesome! They are not only accommodating but also friendly, honest, and knowledgeable. They are not only accommodating but also friendly, honest, and knowledgeable. More
by zdunkirk
July 19, 2023
Super fast and friendly. I was in and out with a new truck in under an hour. I was in and out with a new truck in under an hour. More
by Cfrjarhead
July 18, 2023
Service staff was friendly and helpful, shop looked clean, and sales staff was friendly as well clean, and sales staff was friendly as well More
by kfostr
July 16, 2023
Did a great job, professional and made us feel at ease. Thanks for your excellent work. Thanks for your excellent work. More
by cjiardina
Employees Worked With
July 15, 2023
All departments are excellent. They always make customers feel welcome and number one at dealership. They always make customers feel welcome and number one at dealership. More
by njafarms@casscomm.com
July 14, 2023
I bought my 2021 Bronco new through the dealer. I'm not impressed with the customer service. I never received a thank you, a pen or anything from the dealership. So many Bronco owners received cool I'm not impressed with the customer service. I never received a thank you, a pen or anything from the dealership. So many Bronco owners received cool gifts from their salesperson or from the dealership but I did not. Not even a free oil change! I've bought several new cars in the past from Chevrolet and always had amazing customer service. Including coming to my home and having the car delivered and signing the paperwork at my table. There's no privacy at Westown Ford! None! All open. They could do better for sure. More
by haley_suttles
July 14, 2023
Took my car in for a repair job. They were quick to get me in. Fairly knowledgeable about the problem. I was told they could locate the part. In a couple of weeks they had it finishe They were quick to get me in. Fairly knowledgeable about the problem. I was told they could locate the part. In a couple of weeks they had it finished. Came in to pick it up.drove really good. All staff were friendly. The type you would recommend. I think they are an A+ dealership. Salesmen were not pushy. Just did their job. More
by wynn
