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Westown Ford Lincoln
Jacksonville, IL
1,624 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,624 reviews
September 26, 2023
Nick Xamis runs a first-class dealership. Wade Muller is a customer-focused sales consultant of the utmost integrity. I regard both as great friends, not just business acquaintances. I drov Wade Muller is a customer-focused sales consultant of the utmost integrity. I regard both as great friends, not just business acquaintances. I drove from Arizona three years ago to buy my 2017 Lincoln MKX sight-unseen from them, which should say something about my trust and confidence in Westown Ford Lincoln. Passing through Jacksonville on a roadtrip again this month and stopped in to visit and lunch with them. Needed rear brake job while there, and service writer Michael McLaughlin took great care of us and our vehicle. Work was done expertly and completed well before we returned from lunch. Westown sets a challenging high bar for other dealerships anywhere in the country. Can't say enough good things about them. More
by Bill Blissett
Verified Customer
September 25, 2023
Service department is great but didn’t put anything on ticket for other stuff I wanted checked. ticket for other stuff I wanted checked. More
by Curt
Employees Worked With
September 24, 2023
He was very friendly and helpful when I contacted Ford to get the parts I needed fix my Ford to get the parts I needed fix my Ford More
by Gma7
September 23, 2023
The staff was very friendly and courteous. The service department completed my recalls and service request in a timely and professional manner. I would highly recommend! The service department completed my recalls and service request in a timely and professional manner. I would highly recommend! More
by Wgbj4
Employees Worked With
September 22, 2023
Wade made it easy for us! ! He listened to what we wanted and showed us exactly that...what we wanted. Thanks Wade!! ! He listened to what we wanted and showed us exactly that...what we wanted. Thanks Wade!! More
by Cris
September 22, 2023
the people that work there are very nice and very friendly and polite it was really nice work ink with them thank you friendly and polite it was really nice work ink with them thank you More
by kennethataylor51
September 21, 2023
My favorite place to trade cars! Sierra is a great salesperson. Everyone there is great! Sierra is a great salesperson. Everyone there is great! More
by csb47
September 19, 2023
Came in Looking for a used car. I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership I had inquired about it over the internet, Peter reached out to me, he was my salesman when I bought an Explorer in 2020. I came into the dealership took it out for a test drive and decided that was the vehicle we needed. Peter is very caring and very appreciative with me and my wife. The buying process was fast and easy and was out the door in 90 minutes. I did have to come back and visit the service department for a programming update. Service department was friendly as usual and had me on the way in minutes. Business office was polite and made everything easy. I thank Peter for all he has done and look forward to the next time I need a vehicle. Westtown Ford has always been great to work with. More
by sjfdlieu7
September 17, 2023
Great service and great people and top quality work every time. Also the work is always completed in a timely manner. time. Also the work is always completed in a timely manner. More
by gbestudik
Employees Worked With
September 17, 2023
Best Ford dealer in the Midwest. From sales to service, everyone is great to deal with. From sales to service, everyone is great to deal with. More
by billstowing
