Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,622 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,622 reviews
Verified Customer
January 18, 2024
Peter is a great guy. Extremely honest in dealing with a customer. He goes above beyond to take care of his customers! Extremely honest in dealing with a customer. He goes above beyond to take care of his customers! More
by larrybunting89
Employees Worked With
January 18, 2024
very friendly service & made sure i was happy with my purchase. i love her!!! purchase. i love her!!! More
by morgan_dawn12
January 17, 2024
They go above and beyond to make the customer happy while doing what needs to be done and not cutting corners. I greatly appreciate the service departments work and my salesman corey helping me get a loaner doing what needs to be done and not cutting corners. I greatly appreciate the service departments work and my salesman corey helping me get a loaner while our bronco was being repaired. More
by Brianna
Employees Worked With
Corey grinkey
January 17, 2024
Service department overbooks customers. Doesn't consider customer time as having value. Doesn't let customer know service will take SEVERAL HOURS not maybe 1-2 hours which was expected for Doesn't consider customer time as having value. Doesn't let customer know service will take SEVERAL HOURS not maybe 1-2 hours which was expected for servicing. Then office staff tried to rebill prior service which had already been paid. Someone needs to explain to BOTH department staff that it's customers that provide the need for them and they should be more conscientious of the way they interact with the customer. More
by wolfpack12
Employees Worked With
Service department
January 17, 2024
5 Your employees are very knowledgeable and trustworthy they help you no matter what you are there for you. Everyone at Westown Ford treats you like family that's what we love about it they help you no matter what you are there for you. Everyone at Westown Ford treats you like family that's what we love about it More
by Daflynn62
January 17, 2024
Everyone was nice and polite. Vicky, who sold me my car, offered me a ride back to work while my car was getting worked on. Plus, my car was done before the end of the time frame Vicky, who sold me my car, offered me a ride back to work while my car was getting worked on. Plus, my car was done before the end of the time frame I was given! I was very well pleased. More
by marshumak13
