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Westown Ford Lincoln
Jacksonville, IL
1,448 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,448 reviews
October 31, 2024
Good service. Quality work. Good communication, reasonable charges. I was surprised that I had to order my own parts at the time I scheduled the service, but it wo Quality work. Good communication, reasonable charges. I was surprised that I had to order my own parts at the time I scheduled the service, but it worked out fine More
by Brad Wilson
Verified CustomerEmployees Worked With
October 30, 2024
Made me prepay 350 for a part that was not needed - refused to refund or give me the part refused to refund or give me the part More
by Cheated
Employees Worked With
October 29, 2024
Cierra Burns was amazing to work with at Westtown Ford - so knowledgeable, professional, and friendly. She made the whole experience painless and enjoyable. Cierra went the extra mile to program the car and so knowledgeable, professional, and friendly. She made the whole experience painless and enjoyable. Cierra went the extra mile to program the car and assist us with learning the features. She is truly an employee who cares about her customers. We will definitely recommend her to others. Great experience! More
by ppuck
Employees Worked With
Other Employees :
Also, my service guy was wonderful to work with as well! Michael I believe his name was. He referred me to Cierra!
October 29, 2024
They were very helpful. Ciara worked really hard to get me in the perfect car for me. Ciara worked really hard to get me in the perfect car for me. More
by rileyjonathan245
October 29, 2024
If I could give Cierra 1000 stars I would! She helped me out so much and got me the best deal! The process never felt overwhelming. She was so personable and sweet! She helped me out so much and got me the best deal! The process never felt overwhelming. She was so personable and sweet! More
by alyssabartels24
Employees Worked With
October 29, 2024
I really like Westown Ford the service department has been very good to me Jeremy and Daniel have helped me a lot in getting something fixed I feel I can trust them . I have bought 2 cars there recently been very good to me Jeremy and Daniel have helped me a lot in getting something fixed I feel I can trust them . I have bought 2 cars there recently and both sales people was very good More
by ptebow
October 29, 2024
Wade was very professional. Made the process smooth and easy. Highly recommend Westown Ford for car shopping Made the process smooth and easy. Highly recommend Westown Ford for car shopping More
by david.bruner
October 29, 2024
Wonderful customer service, Definitely recommend. Will be back for services and when I need a new vehicle. Will be back for services and when I need a new vehicle. More
by pherigo8
October 28, 2024
They were right on schedule and very thorough with my service appointment. I would recommend them to others. service appointment. I would recommend them to others. More
by Andy G
Employees Worked With
October 26, 2024
Service was great, thanks for always being so easy to deal with. I would always recommend Westown Ford deal with. I would always recommend Westown Ford More
by david.bruner
Employees Worked With
