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Westown Ford Lincoln
Jacksonville, IL
1,551 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,551 reviews
March 21, 2025
The whole team at Westown did an amazing job helping me find a vehicle I could afford and worked with my family. find a vehicle I could afford and worked with my family. More
by bmbroaddus
Verified Customer
March 16, 2025
Always courteous helpful and professional, we enjoy every interaction with Westown Ford service department and staff. interaction with Westown Ford service department and staff. More
by rouland
March 15, 2025
They were all very friendly salesman was exceptionally great and they worked with me real good great and they worked with me real good More
by Cowboys
Employees Worked With
March 15, 2025
Cierra and your team were amazing to work with. Friendly and helpful. Would recommend to friends and family to shop there Friendly and helpful. Would recommend to friends and family to shop there More
by bedtka99_03
March 15, 2025
Great service department. I was able to quickly get in and had my issue looked and resolved. I was able to quickly get in and had my issue looked and resolved. More
by H,Alpan
Employees Worked With
March 11, 2025
The whole team did a great job resolving a tire balance issue on our new Aviator. Thank You Westown issue on our new Aviator. Thank You Westown More
by Doug
March 11, 2025
Super service from both Cierra and repeat service from Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for Vicki. Having bought a new car 2 years ago and now returning for a truck I’m not fond of the service department’s policy to not make appointments for oil changes. If not for Cierra’s and Vicki’s assisting us with that it would have greatly influenced this purchase. Also when asking about the price of the truck a price was quoted as at sat on the lot. When it came to finalizing the sale there was a charge for some safety braking light they added. Looks to me like we were charged twice for the aftermarket add on. Once on the lot and again at closing. Other than these two things they made the sale pleasant. More
by croberts19
March 10, 2025
I love the service at I receive each time at Westown Ford when I get my oil changed. when I get my oil changed. More
by Katie B
Employees Worked With
March 09, 2025
Pleasant & no complaints We like going to Westown when we are looking for vehicles to purchase are looking for vehicles to purchase More
by judynphilr
March 08, 2025
Cierra is always professional and personable. A pleasure to work with every time we are looking for a new vehicle. A pleasure to work with every time we are looking for a new vehicle. More
by Chinamama2
