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Westown Ford Lincoln
Jacksonville, IL
1,492 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,492 reviews
June 27, 2024
Excellent experience from start to finish and with each person I spoke with! I would highly recommend to my family and friends!! person I spoke with! I would highly recommend to my family and friends!! More
by Beth
June 25, 2024
MY husband and I had recently been in a wreck and totaled our vehicle. We were stuck between 2 dealerships and Westown Ford happened to be the one who saved us. Specifically Cierra! She is hands down the bes our vehicle. We were stuck between 2 dealerships and Westown Ford happened to be the one who saved us. Specifically Cierra! She is hands down the best car dealer I have ever had the pleasure of working with. She treated us like we were family and we really believe we have made a friend. She continues to check in on us and makes sure we are doing good as well. I really thought finding a good reliable car was going to be difficult with the circumstances but I was very wrong. She made the buying experince worth it and so smooth. Another wonderful lady that helped us out tremendously is Pam! She helped us understand everything we needed to do and how our finances would look with a new car. She made understanding the fine print easy and smooth as well. All in all I would recommend both of these fine ladies to anyone looking to purchase a new vehicle. Thank you both for making the experience worth it. More
by shelbi97
Verified CustomerJune 24, 2024
Always friendly people and quick to help satisfy your needs! Much better place than united cheverlot! needs! Much better place than united cheverlot! More
by graham511968
Employees Worked With
June 22, 2024
They were fantastic! They expedited getting me in for an engine failure issue and even fixed it a day early. On top of that I was given a discount for an oil change. They expedited getting me in for an engine failure issue and even fixed it a day early. On top of that I was given a discount for an oil change. More
by Big Daddy
June 21, 2024
I've owned 4 or 5 dodge trucks and bought them all from Westown in Jacksonville, great trucks and great service 👍 Westown in Jacksonville, great trucks and great service 👍 More
by drpopp
Employees Worked With
June 18, 2024
Such a friendly and prompt dealership! Every time we've had a recall done, the service department seemed to get us in promptly and we have been very satisfied. I would recommend this deale Every time we've had a recall done, the service department seemed to get us in promptly and we have been very satisfied. I would recommend this dealership to everyone. Happiest I have ever been, with a dealership. More
by nschmidt23
Employees Worked With
June 18, 2024
Friendly, accommodating, knowledgeable service employees. Performed service and repairs requested and all was well described on service invoice. Performed service and repairs requested and all was well described on service invoice. More
by rdgoben
Employees Worked With
Other Employees :
Michael (don't know his last name). Six stars!
June 16, 2024
Great service and experience. Would definitely recommend working with them. Fully appreciate everything they did. Would definitely recommend working with them. Fully appreciate everything they did. More
by eldonk
Employees Worked With
June 16, 2024
Quick service ! Got me in same day to have a ABS module programmed. Great customer service! Great place! Got me in same day to have a ABS module programmed. Great customer service! Great place! More
by scootbz
Employees Worked With
June 14, 2024
They were great to deal with Thank you guys in the garage you got me out of a jam and got me back on the road quickly. Would use them any time garage you got me out of a jam and got me back on the road quickly. Would use them any time More
by Belmore0
Employees Worked With
Other Employees :
The garage tire crew also Mr finger he know who he is hope the pain gets less soon
