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Westown Ford Lincoln

Jacksonville, IL

4.7
1,489 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,490 reviews

August 29, 2024

I was greeted with a smile from the service manager. I was delivered to work while the vehicle was serviced. Overall a good experience. More

by corndr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendly shuttle driver
August 29, 2024

They addressed every question or need I could have had. Very well educated on the Chevy I purchased from a Ford dealer. Made the transaction easy for me. More

by lohrenz.rl
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

THEY WERE EXCELLENT AS USUAL. WASNT THERE VERY LONG. TOLD ME WHAT ALL NEEDS TO BE DONE NEXT TIME More

by sherryl81
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great service and support from Westown Ford! Utilizing their Net Checkin app makes it easy to set up an appointment and gauge the wait time for service. The Service Managers are helpful and cou More

by Cornboy98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

The staff is always friendly and great to work with, and are always eager to meet our needs. More

by simplycraftin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Corey was super helpful and explained everything thoroughly. It was overall a pleasant experience at the dealership. More

by franlinse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Cierra is AMAZING to work with! She worked hard to get exactly what we wanted, and she is very honest and upfront. More

by cmb850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

You guys screwed me out of $350 by refusing to return a part that wasn't even needed More

by bobb252328
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
None
August 15, 2024

When I called for the appt, they got me right in. I very much appreciated it. More

by Susie1845
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist
August 15, 2024

Cierra did her homework. She knew I wanted a truck that could haul a camper trailer. And she researched to prove that this was the truck that would do so, better than others. More

by veedamay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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