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Westown Ford Lincoln
Jacksonville, IL
1,566 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,566 reviews
July 29, 2020
had a great time and experience wade found the edge that suited us just great. he has always treated us great and went the extra mile to help us out. im done wade found the edge that suited us just great. he has always treated us great and went the extra mile to help us out. im done More
by kasslon
Verified Customer
July 28, 2020
a very good experience Andrew Davis met me with a smile and friendly greeting at my car as I parked. It got better as we chatted a bit and then got around to the car. It wa Andrew Davis met me with a smile and friendly greeting at my car as I parked. It got better as we chatted a bit and then got around to the car. It was my favorite color inside and out, which is a good start. Andrew showed me the features of the car and we did the test drive amidst a bit of conversation that got around to values. He has good family values and was believable when he talked about personal ethics. Different than the conversations I usually have had when buying anything. Andrew is likable and good for your business. Also, he is happy there. A good representative for your dealership. Pam Birdsell brightens the room when she smiles (which is often). I have to admit that my conversations with both of them did wander a little. I really enjoyed my buying experience. More
by gregfarder
Employees Worked With
Andrew Davis
July 27, 2020
Forth vehicle purchased from Westown Ford. Joe is a great salesman, always making sure I am totally satisfied, before and after the sale. Thanks Joe salesman, always making sure I am totally satisfied, before and after the sale. Thanks Joe More
by palazzolom
Employees Worked With
Brad Reese, Joe Inendino
July 26, 2020
Thank you Service was good and on a good time schedule. Nice review of service completed and print out of all testing of vehicle. I am pleased with Westown F Service was good and on a good time schedule. Nice review of service completed and print out of all testing of vehicle. I am pleased with Westown Ford sales man Peter Kokinias and all service and staff I have dealt with. More
by donnamontg
Employees Worked With
Other Employees :
do not remember names in service area, but always been happy with experience.
July 23, 2020
The service department has great staff and technicians that provide good customer service. Love the app for oil changes-makes scheduling a breeze. Pricing is reasonable. that provide good customer service. Love the app for oil changes-makes scheduling a breeze. Pricing is reasonable. More
by amy.robertson79
Employees Worked With
July 23, 2020
The staff was very friendly. We were 10 minutes late to the appointment and they were very accommodating. They got the work done quickly. It was an overall pleasurable experience as can be for getting new the appointment and they were very accommodating. They got the work done quickly. It was an overall pleasurable experience as can be for getting new tires and alignment. More
by mark_wolters
July 22, 2020
I bought a 2019 Ford escape I bought a Ford Escape that was brought to the Jacksonville dealership. Pater the salesman was great. Problem Is I only got one key fob. Other one su I bought a Ford Escape that was brought to the Jacksonville dealership. Pater the salesman was great. Problem Is I only got one key fob. Other one supposed to be coming. Bought car July 6. Car had spots on seats from other dealership and front windshield was dirty on inside. Jacksonville did clean the spots off the seats I asked them to clean windshield but I ended up cleaning it myself. I was disappointed in the service from the other store. Jacksonville was great. More
by bonniebrown446
Employees Worked With
July 21, 2020
My salesman was great,not pushy and got me the vehicle I wanted for a good price.Very patient and knowledgeable would definitely recommend westown ford wanted for a good price.Very patient and knowledgeable would definitely recommend westown ford More
by crystalhopper2015
July 18, 2020
Great service. Employees are always friendly, listen to you and explain issues clearly. The shuttle service is a plus so you can drop off the car and go to work. The service department has been honest abou you and explain issues clearly. The shuttle service is a plus so you can drop off the car and go to work. The service department has been honest about issues that they find and when certain things need to be repaired. More
by AH
Employees Worked With
Chad and Daniel
July 17, 2020
Great Love the friendliness of service department and office personnel. They always treat me well. Would not go any place else. All I have to say! Love the friendliness of service department and office personnel. They always treat me well. Would not go any place else. All I have to say! More
by haley.gloria
Employees Worked With
JEREMY
