Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,566 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,566 reviews
August 17, 2020
Great Service! Everyone is courteous and helpful. The staff go above and beyond to assist their customers. I highly recommend Westtown Ford to anyone looking for a vehicle. staff go above and beyond to assist their customers. I highly recommend Westtown Ford to anyone looking for a vehicle. More
by mj
Verified CustomerEmployees Worked With
August 13, 2020
Trading cars The dealership worked well as we traded in three cars and purchased two. We were very satisfied with Mikki Galloway. Mikki was extremely friendly and The dealership worked well as we traded in three cars and purchased two. We were very satisfied with Mikki Galloway. Mikki was extremely friendly and helpful. More
by keithlape
August 13, 2020
oil change The service center was efficient and friendly. My car was ready when I expected it to be. I received a coupon for a car wash which I appreciated. The service center was efficient and friendly. My car was ready when I expected it to be. I received a coupon for a car wash which I appreciated. More
by keithlape
August 11, 2020
The customer service was exceptional! I will be referring everyone here. I don’t think I’ll ever buy a car from anywhere else now! everyone here. I don’t think I’ll ever buy a car from anywhere else now! More
by Adrianne Long
Employees Worked With
August 11, 2020
Wade was real nice to work with me in trading my Dodge Challenger for a 2020 Fusion. Very pleased with my deal and driving my new car! Everyone there was very nice. Thank you Pam for your assistance. My Challenger for a 2020 Fusion. Very pleased with my deal and driving my new car! Everyone there was very nice. Thank you Pam for your assistance. My wife has purchased a couple of Mustang's there and loves her convertible! Worth the trip from Springfield to Jacksonville. Jim DeVon More
by roadrunner
Employees Worked With
August 06, 2020
Best stress free vehicle purchase ever! Mikki Galloway and the Sales manager, Kevin MacKenzie were very Informative, helpful, friendly and fun! I highly recommend dealing with these two, and I got a grea and the Sales manager, Kevin MacKenzie were very Informative, helpful, friendly and fun! I highly recommend dealing with these two, and I got a great SUV at a reasonable price!! Well worth the drive! More
by joyciejoyce57
August 06, 2020
All the people who work in the service department great very friendly and knowledgeable and helpful about getting done and on time every time also explaining what they have done very friendly and knowledgeable and helpful about getting done and on time every time also explaining what they have done More
by ralphandkaren1
Employees Worked With
August 05, 2020
Wonderful service! Very friendly staff! I took my vehicle in to replace the brakes. Upon removing my front tires, the technician noticed that my tires needed to be replaced. The service manager asked me to c in to replace the brakes. Upon removing my front tires, the technician noticed that my tires needed to be replaced. The service manager asked me to come take a look for myself and upon review, there was no doubt they needed to be replaced. It’s good to know that Westown was looking out for my safety and the safety of my son and not there just to make a couple extra dollars. Highly recommend Westown Ford for any of your automotive repairs. More
by wescook1024
Employees Worked With
Jeremy Kaufmann
July 29, 2020
Highly recommend! Peter was easy, funny and awesome to work with! Kevin and Pam made things super easy financing. Definitely has the small hometown feel and service! work with! Kevin and Pam made things super easy financing. Definitely has the small hometown feel and service! More
by ddysgrl2
