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Westown Ford Lincoln
Jacksonville, IL
1,736 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,736 reviews
May 12, 2021
Friendly staff, kept us informed of progress in replacing module when took longer than originally estimated, ready for us when we arrived at appointment time module when took longer than originally estimated, ready for us when we arrived at appointment time More
by wolfpack12
Verified CustomerEmployees Worked With
May 12, 2021
Best service I got for ever and customer service was Best service I got for ever and customer service was good and prices are very reasonable compared with other service stations I am happy with my expe Best service I got for ever and customer service was good and prices are very reasonable compared with other service stations I am happy with my experience More
by shivagas1720
May 05, 2021
I had some car trouble, and West Town Ford was very helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville More
by mabaker
Employees Worked With
Other Employees :
Brad Reese, Chris Meyer, Jeremy Kaufmann, Anthony McGee
May 04, 2021
Wade was a great person to work with. He was always friendly and respectful to me. The entire process was quick and easy and fun. I really like the new car. Thanks for being so good to work with. friendly and respectful to me. The entire process was quick and easy and fun. I really like the new car. Thanks for being so good to work with. More
by Bob
Employees Worked With
Other Employees :
Pam Birdsell. Five plus stars!
May 03, 2021
Staff was friendly and not pushy. Had a bad experience after picking up the vehicle. On the way home, 28 miles, we discovered a problem with the navigation system. Had to take it back for 3 days to get it after picking up the vehicle. On the way home, 28 miles, we discovered a problem with the navigation system. Had to take it back for 3 days to get it and a recall fixed. On the way home we discovered an annoying rattle. Had to take it back again. Finally got everything fixed. More
by bill.firth48
Employees Worked With
Andrew Davis
May 03, 2021
Everyone knowledgeable and explained things well. Any questions were answered promptly and completely. Treated with respect and kindness. Worked hard to get us a dependable vehicle! questions were answered promptly and completely. Treated with respect and kindness. Worked hard to get us a dependable vehicle! More
by bruce.laurie50
Employees Worked With
Rick Stelling
May 03, 2021
Great service from Corey! Got a great deal on my new vehicle and got more than I expected for my trade! Would definitely do business here again! vehicle and got more than I expected for my trade! Would definitely do business here again! More
by rskleinlein
May 03, 2021
My wife and I always have the finest experience when we visit Westown Ford-Lincoln. Everyone is very friendly and courteous, and the service is excellent. We feel very confident.about every aspect of this visit Westown Ford-Lincoln. Everyone is very friendly and courteous, and the service is excellent. We feel very confident.about every aspect of this fine dealership. More
by camrdm
May 03, 2021
Love this dealership. They are excellent in their care of their customers, and are reasonably priced. I have always felt like they have my best interest in view. of their customers, and are reasonably priced. I have always felt like they have my best interest in view. More
by trkruzan
Employees Worked With
May 02, 2021
Thus far my experience with this dealership has been good. Each person has been friendly and helpful. Their service has been good. I appreciate their explanations of what they have done to my truck and good. Each person has been friendly and helpful. Their service has been good. I appreciate their explanations of what they have done to my truck and their recommendations for general future upkeep More
by tsorrill
