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Westown Ford Lincoln

Jacksonville, IL

4.7
1,448 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,448 reviews

March 20, 2020

Awesome as always From sales to service, Westown Ford Lincoln is awesome. The Westown team always put the customer first. Service is provided in a timely, efficient, co More

by njm.1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baptist and the Service Department steam.
March 17, 2020

good sales experience. I was given full attention toward my goal and was not diverted to other more expensive models. The dealership had the vehicle in stock that fulfilled More

by larry.speakman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2020

Very helpful and wonderful people. Fast and friendly people. Always get me in the same day and very fast. Explains everything they do and what might need done to your car later on More

by cheri.spoon
Recommend Dealer
Yes
Employees Worked With
Chad
March 06, 2020

More than satisfied with the courteous, professional, efficient staff! Service Department is consistent in keeping me updated on service performed and any potential problems they discover. OUTSTANDING SE More

by johnmccorkle
Recommend Dealer
Yes
Employees Worked With
Nick Xamis, Joe Inendino
March 04, 2020

Westown Ford is a very good dealership. They have a very good team of people starting at the top in administration to all the sales people to the service department. They have a good staff that takes care o More

by gurnsey
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gessler, Joe Inendino
March 03, 2020

New Truck had a few problems Took my new truck had a few problems. so I took it to the service department. They were able to work it in that day. Both problems were fixed and it w More

by jstapscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Inendino
March 03, 2020

It took a little longer than I expected but not by much. When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad More

by tom713k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

I was treated very well by everyone! Brad Baptist in Maintenance is my 'Go To Guy' if I have an important question. The Manager, Jim Birdsell, is always very pleasant and considerate, th More

by gmasuzee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist , Brad Reese, Joe Inendino
March 03, 2020

Oil Change I was pleased with the timeliness of the oil change in my van and am grateful for the key drop off service. Thanks! Paula Haley More

by haleycomet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was after 5pm the person in the service desk area was friendly and helpful.
March 02, 2020

Very well accommodated while there. Jeremy was very good at his job. Will definitely recommend him in the future. Amenities were awesome and the place was clean. More

by jrsanch5
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufman
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