Back

Westown Ford Lincoln

Jacksonville, IL

4.7
1,557 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. ...
Contact Dealership
Today: 8:00 AM - 7:00 PM Open Now
View All Hours

1312 West Morton Avenue

Jacksonville, IL

62650

Directions

By Type

Showing 1,559 reviews

November 04, 2020

The service department was very helpful in an initial visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... More

by tangychuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Geisler
November 03, 2020

Great people and a great dealership. Everyone has always been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting f More

by Kevin and Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufman, Brad Reese
October 29, 2020

Great service department, very friendly staff was able to get right in to get my car serviced and didn’t have to wait long and the office staff was very accommodating! More

by ralphandkaren1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Stelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
October 28, 2020

Very very very pleased with the outcome of My vehicle. They took the time to listen evaluate my car come up with a good outcome for my vehicle. More

by chadwest1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Had appointment for an oil change. They got my car in on time and completed satisfactorily. Usually do not have issues with the service dept. More

by wildlifefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 25, 2020

Very happy with the whole experience. Was shown respect & felt absolutely no pressure. Staff were friendly & followed Covid safety guidelines, which was greatly appreciated. Would definitely recommend to any More

by tammyspringer04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Our salesman Andrew went above and beyond to make my son’s first car purchase a wonderful experience! He explained all of our options at length, and was extremely helpful in finding the perfect fit for More

by rjx1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Davis
October 21, 2020

Not happy with paying for something that is a known issue with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid More

by Adrianaharrington9898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can not recall names.
October 19, 2020

I was able to get my car in the next day to be serviced. All were very friendly and the work was done quickly and well. More

by dnance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 14, 2020

Nice people, good products and service without question. Always have a great selection of new and used vehicles in stock and can find anything that you want from their other dealerships. More

by Ircdevon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
...
143
...