
Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Very friendly and they are very prompt. Things are usually finished when they say it will be done. I have been satisfied their service department. usually finished when they say it will be done. I have been satisfied their service department. More
The service department at Westown has been consistently outstanding. Over the years, I’ve bought several vehicles from Joe Inendino. He’s a great guy who cares about his customers. With my current purcha outstanding. Over the years, I’ve bought several vehicles from Joe Inendino. He’s a great guy who cares about his customers. With my current purchase there was a problem connecting to FordPass. Peter and Mikki in sales stepped up and helped solve the problem. It’s great to have the people at Westown work together to come up with a solution to any difficulty that might arise. More
Great experience, friendly, professional, enjoyed dealing with wade.. dealership was clean took 2 hours to complete purchase. I have already recommended dealership to 2 people4 with wade.. dealership was clean took 2 hours to complete purchase. I have already recommended dealership to 2 people4 More
I was not impressed with the service. I purchased the car from Bonnie Brown , who does lots of business there. I just needed nitrogen in tires and had to pay 32.00 for it and wad rolled I have to pay an car from Bonnie Brown , who does lots of business there. I just needed nitrogen in tires and had to pay 32.00 for it and wad rolled I have to pay any time I need it. It was always done for free for her. She is my sister and when I explained too her she said that was not right since she paid for it when she bought the tires and it was too keep the light sensor from coming on. More
I found the exact vehicle that I wanted online and went to Jacksonville to see it in person. Andrew was the most friendly salesperson that I have ever met at a car dealer. I found it was easy to talk to ev to Jacksonville to see it in person. Andrew was the most friendly salesperson that I have ever met at a car dealer. I found it was easy to talk to everyone there,and didn't feel the pressure that I have had at landmark ford. I am sending my daughter out to see them before she needs her next Lincoln. More
The oil change was easy to get a reservation, quick and very friendly. I use to get a free car wash did not this time. very friendly. I use to get a free car wash did not this time. More
Other than an hour and 15 minutes to complete oil change and rotate tires all fine and would rather be able to call for a set appointment vs coming in and chance getting in and rotate tires all fine and would rather be able to call for a set appointment vs coming in and chance getting in More
Nick Xamis introduced Vicki to us. She made the process very smooth; synced us up; walked us through the vehicles features and off we went. Easy with no hiccups or nervousness what so ever. Pleasure to d very smooth; synced us up; walked us through the vehicles features and off we went. Easy with no hiccups or nervousness what so ever. Pleasure to do business with. More
The service staff really went the extra mile to get me replacement keys quickly. They avoided a long back order by getting a set from another dealership. I also appreciated the regular, swift, and courteo replacement keys quickly. They avoided a long back order by getting a set from another dealership. I also appreciated the regular, swift, and courteous communication More
In and out fast service!!! Love the net check in app easy to use when we need service done to our suv and friendly staff to use when we need service done to our suv and friendly staff More