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Westown Ford Lincoln
Jacksonville, IL
1,564 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,564 reviews
December 29, 2020
West own has always taken care of any problems with our vehicles in a very efficient and timely manner. Their facility is very inviting and there is a nice waiting area to use while work is being completed vehicles in a very efficient and timely manner. Their facility is very inviting and there is a nice waiting area to use while work is being completed. More
by judydavenport
Verified Customer
December 29, 2020
Service department was friendly and did a good job of keeping me informed on parts, cost and estimated completion time. They found the part I needed and completed the work ahead of schedule. Overall go keeping me informed on parts, cost and estimated completion time. They found the part I needed and completed the work ahead of schedule. Overall good experience, and I will go to them again. More
by bigdee75
Employees Worked With
Other Employees :
All the staff I dealt with in the shop and the office were very friendly and professional.
December 26, 2020
We have had nothing but the best from Westown Ford will highly recommend to our family and friends! Thank you Heidi Reilley White Hall, Il highly recommend to our family and friends! Thank you Heidi Reilley White Hall, Il More
by heidireilley
December 22, 2020
Had car serviced for a recall. I wanted them to look at my heated driver seat cause it’s not working, I’m not paying $175 just for them to look at the problem. Sorry! Not today!! my heated driver seat cause it’s not working, I’m not paying $175 just for them to look at the problem. Sorry! Not today!! More
by Tim
Employees Worked With
December 22, 2020
Those two young men that helped me were the nicest I have seen in the auto dept. In a while. I would give them a raise if I could seen in the auto dept. In a while. I would give them a raise if I could More
by ritamarieroe1946
Employees Worked With
I wish I knew their names but I don't
December 21, 2020
This dealership is consistently courteous, professional and, in the service department their work is timely and pried right. They always keep me informed of the work that is recommended. Definitely one of and, in the service department their work is timely and pried right. They always keep me informed of the work that is recommended. Definitely one of the best dealerships with which I have ever dealt. More
by ChaplainJohn
Employees Worked With
December 18, 2020
Everyone was very courteous and completed service on vehicle in a timely manner! I bought tires and trying to copy for rebate of $70 I have tried to follow instructions but so far nothing! vehicle in a timely manner! I bought tires and trying to copy for rebate of $70 I have tried to follow instructions but so far nothing! More
by lmyers2300
Employees Worked With
December 17, 2020
It was great. They worked very hard and made all the promises come true and really took the time to make us feel important. Thanks. promises come true and really took the time to make us feel important. Thanks. More
by jakeenglish35
December 17, 2020
The service department always do a great job. The service manager, Brad Baptist, is always helpful with any problems or concerns that his customers have. Enjoy going there! service manager, Brad Baptist, is always helpful with any problems or concerns that his customers have. Enjoy going there! More
by withee7
December 15, 2020
I am always treated very well by everyone. I am listened to and helped. They take good care of my car. I especially like the no appointment needed for an oil change to and helped. They take good care of my car. I especially like the no appointment needed for an oil change More
by Kwaltrip60
