Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Trading cars The dealership worked well as we traded in three cars and purchased two. We were very satisfied with Mikki Galloway. Mikki was extremely friendly and The dealership worked well as we traded in three cars and purchased two. We were very satisfied with Mikki Galloway. Mikki was extremely friendly and helpful. More
oil change The service center was efficient and friendly. My car was ready when I expected it to be. I received a coupon for a car wash which I appreciated. The service center was efficient and friendly. My car was ready when I expected it to be. I received a coupon for a car wash which I appreciated. More
The customer service was exceptional! I will be referring everyone here. I don’t think I’ll ever buy a car from anywhere else now! everyone here. I don’t think I’ll ever buy a car from anywhere else now! More
Wade was real nice to work with me in trading my Dodge Challenger for a 2020 Fusion. Very pleased with my deal and driving my new car! Everyone there was very nice. Thank you Pam for your assistance. My Challenger for a 2020 Fusion. Very pleased with my deal and driving my new car! Everyone there was very nice. Thank you Pam for your assistance. My wife has purchased a couple of Mustang's there and loves her convertible! Worth the trip from Springfield to Jacksonville. Jim DeVon More
Best stress free vehicle purchase ever! Mikki Galloway and the Sales manager, Kevin MacKenzie were very Informative, helpful, friendly and fun! I highly recommend dealing with these two, and I got a grea and the Sales manager, Kevin MacKenzie were very Informative, helpful, friendly and fun! I highly recommend dealing with these two, and I got a great SUV at a reasonable price!! Well worth the drive! More
All the people who work in the service department great very friendly and knowledgeable and helpful about getting done and on time every time also explaining what they have done very friendly and knowledgeable and helpful about getting done and on time every time also explaining what they have done More
Wonderful service! Very friendly staff! I took my vehicle in to replace the brakes. Upon removing my front tires, the technician noticed that my tires needed to be replaced. The service manager asked me to c in to replace the brakes. Upon removing my front tires, the technician noticed that my tires needed to be replaced. The service manager asked me to come take a look for myself and upon review, there was no doubt they needed to be replaced. It’s good to know that Westown was looking out for my safety and the safety of my son and not there just to make a couple extra dollars. Highly recommend Westown Ford for any of your automotive repairs. More
Highly recommend! Peter was easy, funny and awesome to work with! Kevin and Pam made things super easy financing. Definitely has the small hometown feel and service! work with! Kevin and Pam made things super easy financing. Definitely has the small hometown feel and service! More
had a great time and experience wade found the edge that suited us just great. he has always treated us great and went the extra mile to help us out. im done wade found the edge that suited us just great. he has always treated us great and went the extra mile to help us out. im done More
a very good experience Andrew Davis met me with a smile and friendly greeting at my car as I parked. It got better as we chatted a bit and then got around to the car. It wa Andrew Davis met me with a smile and friendly greeting at my car as I parked. It got better as we chatted a bit and then got around to the car. It was my favorite color inside and out, which is a good start. Andrew showed me the features of the car and we did the test drive amidst a bit of conversation that got around to values. He has good family values and was believable when he talked about personal ethics. Different than the conversations I usually have had when buying anything. Andrew is likable and good for your business. Also, he is happy there. A good representative for your dealership. Pam Birdsell brightens the room when she smiles (which is often). I have to admit that my conversations with both of them did wander a little. I really enjoyed my buying experience. More