Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,485 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,485 reviews
September 03, 2020
Friendly, very helpful and caring staff. Will go back in future! 100% recommending to all friends and family. Absolutely love my new car, thank you Westown Ford & Lincoln. future! 100% recommending to all friends and family. Absolutely love my new car, thank you Westown Ford & Lincoln. More
by Darek
Verified CustomerEmployees Worked With
Andrew Davis
September 02, 2020
Service has always been very good, efficient and friendly. In mid August I was told they needed to order parts to complete my 100,000 mile service and call me when parts were in. Haven't heard f friendly. In mid August I was told they needed to order parts to complete my 100,000 mile service and call me when parts were in. Haven't heard from anyone yet. I did not receive car wash with service last time. Those are reasons for not getting excellent review. More
by mcgeed
Employees Worked With
don't recognize any faces from the service department..
September 01, 2020
Everything and everyone was good. Service department was friendly and helpful. Time was good and staff was friendly and courteous . Highly recommended for service.thanks friendly and helpful. Time was good and staff was friendly and courteous . Highly recommended for service.thanks More
by salemdog56
Employees Worked With
Mikki Galloway
August 30, 2020
Was surprised that when you purchase a vehicle that at least your first oil chance is not free. Was given nothing as a perk. Was given no call to see how I was doing with my recent purchase after buying t least your first oil chance is not free. Was given nothing as a perk. Was given no call to see how I was doing with my recent purchase after buying the car. It was like ok we sold you the car, we are done! Gotta say I was surprised. Or would you say, disappointed? More
by Consuelo4302
Employees Worked With
August 27, 2020
good pricing, good service, friendly, nice cars, close to home. good good good good good good good good good good good good good good good home. good good good good good good good good good good good good good good good More
by hiney55
August 26, 2020
Brad, Chad and the team in service at Westown are the best. They take care of the customer before and after the sale. I have tried other dealers and was left very disappointed. Westown has never let m best. They take care of the customer before and after the sale. I have tried other dealers and was left very disappointed. Westown has never let me down. More
by bluepeteguy69
August 25, 2020
The only place I'll go!! Fast service and great people! Great prices! I always feel like my vehicle is in good hands and the work was done completely. No worries about my car! Great prices! I always feel like my vehicle is in good hands and the work was done completely. No worries about my car! More
by kymanker51
August 20, 2020
Jeremy got my van's oil change in and out in no time. They even took care of a vacuum hose that needed plugged back in at no charge. Great service! They even took care of a vacuum hose that needed plugged back in at no charge. Great service! More
by atomicjukebox
Employees Worked With
Jeremy
August 18, 2020
My service call was a very pleasant experience. The service department employees were very kind, thoughtful, and caring. They checked in with me several times because I was there quite a while. Love We service department employees were very kind, thoughtful, and caring. They checked in with me several times because I was there quite a while. Love Westown Ford and all of their employees!!! More
by camrdm
Employees Worked With
Daniel in service department!
August 17, 2020
Great Service! Everyone is courteous and helpful. The staff go above and beyond to assist their customers. I highly recommend Westtown Ford to anyone looking for a vehicle. staff go above and beyond to assist their customers. I highly recommend Westtown Ford to anyone looking for a vehicle. More
by mj
Employees Worked With
