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Westown Ford Lincoln
Jacksonville, IL
1,485 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,485 reviews
October 05, 2020
We have been going to this dealership for 20 years and will continue to do so. Joe Inendino is an outstanding sales representative. The rest of the staff is tops. Furthermore, we love the service departme will continue to do so. Joe Inendino is an outstanding sales representative. The rest of the staff is tops. Furthermore, we love the service department. We recommend Westown to everyone. More
by Leigh
Verified Customer
October 03, 2020
Very organized, very friendly, very knowledgeable, kept informed of vehicle GREAT team that works there! Service is always on point no matter what you have done & parts arrive in timely manner. informed of vehicle GREAT team that works there! Service is always on point no matter what you have done & parts arrive in timely manner. More
by tinadrane
Employees Worked With
Brad Baptist, Chad & Dan
October 02, 2020
Fantastic group of people at Westown Ford!! I’d work with them again for other vehicles, it’s nice to know good folks are still around and ready to help. with them again for other vehicles, it’s nice to know good folks are still around and ready to help. More
by jksoper1
October 02, 2020
Great staff, extremely friendly and helpful. Unfortunately, the service department couldn't do an alignment on my vehicle, it's a lifted jeep and it's not a typical job. But they apologized for Unfortunately, the service department couldn't do an alignment on my vehicle, it's a lifted jeep and it's not a typical job. But they apologized for not being able to do the alignment and felt like I was treated as a valued customer despite not doing business with them that day. I'd buy from them and still use them for my other vehicles. More
by Bunch
Employees Worked With
I didn't talk to any sales or admin.
October 01, 2020
Very, friendly, helpful and accommodating. I would definitely refer others to do business there. If and whenever I may need to look for another car I will check there again.😊 definitely refer others to do business there. If and whenever I may need to look for another car I will check there again.😊 More
by NRWoods
September 30, 2020
I had the best experience. We came in and were met by a salesperson who was interested in us and what were we’re looking for. We told her snd she brought up cars for us to look at. They were not pushy but salesperson who was interested in us and what were we’re looking for. We told her snd she brought up cars for us to look at. They were not pushy but let us know they were there to help if we were interested. We came for a used car and bought a. New car. More
by Lmeyer59
Employees Worked With
Other Employees :
The gentleman who we signed papers with and paid for the car. His daughter is Jen Baptist. , Nick Xamis
September 28, 2020
Very accommodating service department for warranty work. Wonderful service advisor who went the extra mile. Had me back on the road when I really needed my car. Wonderful service advisor who went the extra mile. Had me back on the road when I really needed my car. More
by briar67
September 18, 2020
Some of the most friendly and knowledgeable staff in the Ford and used car industry. Great team to work with. Can’t ask for better. Ford and used car industry. Great team to work with. Can’t ask for better. More
by David.brooker55
September 18, 2020
Great to work with and made everything smooth and efficient! Great customer service! Would definitely do business here again and will recommend friends and family! efficient! Great customer service! Would definitely do business here again and will recommend friends and family! More
by sky82_1999
Employees Worked With
September 09, 2020
The problem was found and fixed in a quick fashion. I am very comfortable with the people and quality of work. Everyone is ready to help me. very comfortable with the people and quality of work. Everyone is ready to help me. More
by jsneeden
Employees Worked With
