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Westown Ford Lincoln
Jacksonville, IL
1,485 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,485 reviews
October 27, 2020
Had appointment for an oil change. They got my car in on time and completed satisfactorily. Usually do not have issues with the service dept. time and completed satisfactorily. Usually do not have issues with the service dept. More
by wildlifefan
Verified CustomerEmployees Worked With
Service Department
October 25, 2020
Very happy with the whole experience. Was shown respect & felt absolutely no pressure. Staff were friendly & followed Covid safety guidelines, which was greatly appreciated. Would definitely recommend to any felt absolutely no pressure. Staff were friendly & followed Covid safety guidelines, which was greatly appreciated. Would definitely recommend to anyone looking to purchase a vehicle. More
by tammyspringer04
Employees Worked With
October 23, 2020
Our salesman Andrew went above and beyond to make my son’s first car purchase a wonderful experience! He explained all of our options at length, and was extremely helpful in finding the perfect fit for son’s first car purchase a wonderful experience! He explained all of our options at length, and was extremely helpful in finding the perfect fit for us. He’s amazing! More
by rjx1980
Employees Worked With
Andrew Davis
October 21, 2020
Not happy with paying for something that is a known issue with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid for when I got the car. I was not a very happy customer. I took it to Ford thinking they would take care of it. More
by Adrianaharrington9898
Employees Worked With
Can not recall names.
October 14, 2020
Nice people, good products and service without question. Always have a great selection of new and used vehicles in stock and can find anything that you want from their other dealerships. Always have a great selection of new and used vehicles in stock and can find anything that you want from their other dealerships. More
by Ircdevon
Employees Worked With
Service Department
October 08, 2020
If u go here, TALK TO WADE! He is an amazing person to deal with. He’s there to HELP and does everything he can to find something in your price range and fits ur budget! deal with. He’s there to HELP and does everything he can to find something in your price range and fits ur budget! More
by Henley1804
Employees Worked With
October 07, 2020
I needed a oil change and tire rotation while in town. They were able to work me in. Great service, friendly and reasonable. Thank you They were able to work me in. Great service, friendly and reasonable. Thank you More
by Tim
Employees Worked With
October 07, 2020
Everyone that I worked with was very friendly and easy to work with. When I needed a couple of small things taken care of, the service department was great. work with. When I needed a couple of small things taken care of, the service department was great. More
by sorrillk
Employees Worked With
Andrew Davis
October 07, 2020
Service Dept. was very friendly and efficient. Explained clearly what was wrong with my car and what it would take to fix it and what it would cost. clearly what was wrong with my car and what it would take to fix it and what it would cost. More
by donnette615
Employees Worked With
Chad, Daniel
