Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,565 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
March 03, 2021
Great experience. Jim Birdsell, Wade Muller and the whole staff were awesome. I will recommend Westown Ford to everyone. Thanks again for a great car buying experience whole staff were awesome. I will recommend Westown Ford to everyone. Thanks again for a great car buying experience More
by aarong0
Verified CustomerEmployees Worked With
March 01, 2021
Fast and efficient great service in and out no worries about checking things very nice employees will call if something need replacement before they do it about checking things very nice employees will call if something need replacement before they do it More
by traceyhammack
Employees Worked With
March 01, 2021
The Westown Ford Dealership has assembled an unbelievable crew who all appear to enjoy their jobs!! I would like to mention several employees I worked with! Mickki in sales, Jim in management, Brad in fina crew who all appear to enjoy their jobs!! I would like to mention several employees I worked with! Mickki in sales, Jim in management, Brad in finance, Daniel in service and the entire group of employees in all areas that make Westown a great place to trade of repair vehicles!! Thank You!!! More
by Donk
March 01, 2021
Overall great service. I wish an oil change didn't take an hour but not sure what you can do to streamline that. Will be back. an hour but not sure what you can do to streamline that. Will be back. More
by jessica22
Employees Worked With
February 27, 2021
This visit was just for a regular oilchange.I left the This visit was just for a regular oil change.I left the car and received a call promptly when it was ready.When I went to the office to pay,there was This visit was just for a regular oil change.I left the car and received a call promptly when it was ready.When I went to the office to pay,there was no charge due to points!Nice surprise 👍 More
by ljsaxer
February 27, 2021
I do like the quality of work.and the people. I will continue to come as I have always at ridings.only 1 complaint no one from the dealership wore mask except 1 from service department . again that wo continue to come as I have always at ridings.only 1 complaint no one from the dealership wore mask except 1 from service department . again that won't stop me from coming again. thanks Daniel Frye only person wearing mask. thanks Daniel More
by ferg5758
Employees Worked With
February 26, 2021
We’re honest about my problem Documented properly in order to get my money returned on parts purchased from dealer who was not wanting to help order to get my money returned on parts purchased from dealer who was not wanting to help More
by donnieosborne101
Employees Worked With
February 25, 2021
Great service with a great team. My vehicle had several issues that needed attention and they knocked it all out in one fell swoop and explained everything perfectly. Thanks again! issues that needed attention and they knocked it all out in one fell swoop and explained everything perfectly. Thanks again! More
by Dhack7779
February 25, 2021
Wonderful place Vicki was very nice and helpful I would recommend this place to anyone the staff was friendly and very helpful and we’ll definitely do business here again recommend this place to anyone the staff was friendly and very helpful and we’ll definitely do business here again More
by Williamsmith34
Employees Worked With
February 23, 2021
Top notch dealer with class. Wade was great to work with. I told Wade what I was looking for and he worked hard for us and found a great truck for us. Will be a continue to buy from Westown Ford. I told Wade what I was looking for and he worked hard for us and found a great truck for us. Will be a continue to buy from Westown Ford. More
by Adamwhaas22
