Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,565 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
March 15, 2021
They were very easy to work with. I feel they gave me a fair deal. Everyone was very kind and polite. All of my questions were answered to my satisfaction. If there is one negative I can think of, nobody fair deal. Everyone was very kind and polite. All of my questions were answered to my satisfaction. If there is one negative I can think of, nobody went over the new car with me and helped with the bells and whistles. I'm learning as I go! I will purchase there again! More
by jenmac_us
Verified CustomerEmployees Worked With
March 15, 2021
I was very pleased with the results from the service department. They fixed the problem on my escape and I got my car sooner than expected. Very friendly...thank you. department. They fixed the problem on my escape and I got my car sooner than expected. Very friendly...thank you. More
by Julietobin1950
March 14, 2021
I came in for an oil change. Jeremy was very responsive and got an appointment set quickly. They worked around my schedule, had me in and out quickly. Job well done! and got an appointment set quickly. They worked around my schedule, had me in and out quickly. Job well done! More
by jakek
March 12, 2021
Chose westown Ford when my daughter started college. Have had 3 great experiences with their service department. They are very professional and their work speaks for itself had 3 great experiences with their service department. They are very professional and their work speaks for itself More
by grywvr69
Employees Worked With
March 11, 2021
Great people to work with, this is my fourth vehicle I’ve purchased there. Would recommend them very highly. Wade is a highly professional sales person. Thanks again. purchased there. Would recommend them very highly. Wade is a highly professional sales person. Thanks again. More
by fourwinns230
March 11, 2021
After a horribly experience with another Ford dealer, I was apprehensive. I was relieved and extremely satisfied with the service I received. I will return. was apprehensive. I was relieved and extremely satisfied with the service I received. I will return. More
by dankomanuel
Employees Worked With
March 10, 2021
Went in for an oil change - the Service Department is awesome - quick, easy! Walked my dog up to the dog park to play for a few minutes. Perfect timing - got back to dealership and my vehicle was ready awesome - quick, easy! Walked my dog up to the dog park to play for a few minutes. Perfect timing - got back to dealership and my vehicle was ready! Great service! More
by s_reische
March 06, 2021
The service department staff were very friendly and took care of all my needs. The appointment was very easy to schedule on the website. Much easier than calling for an appointment. care of all my needs. The appointment was very easy to schedule on the website. Much easier than calling for an appointment. More
by Bobsiltman
Employees Worked With
Andrew Davis
March 05, 2021
Excellent service and quality! Milki Galloway is by far the best sales representative I have ever had the pleasure of buying a vehicle from. Mikki is friendly and a great advocate for her customer. the best sales representative I have ever had the pleasure of buying a vehicle from. Mikki is friendly and a great advocate for her customer. More
by New
March 05, 2021
I have always had good luck with Westown Ford from the staff from the front to the staff and the service department I cannot be more please the courtesy and professionalism of the dealership thank you staff from the front to the staff and the service department I cannot be more please the courtesy and professionalism of the dealership thank you More
by christofil
