
Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,565 reviews
Service Department always do a great job with our vehicles. Daniel, Chris and Jeremy do an awesome job and always make sure everything is done and we don’t need anything else. vehicles. Daniel, Chris and Jeremy do an awesome job and always make sure everything is done and we don’t need anything else. More
Almost all in the service department showed great respect and patient in the explanation of my problem. My escape was returned in good condition. I am not looking forward to another problem but if I do I wi and patient in the explanation of my problem. My escape was returned in good condition. I am not looking forward to another problem but if I do I will return to West Town Ford. More
It is always where I go for information about my It is always where I go for information about my vehicles and they are very patient and courteous to me. The service department and the billing dep It is always where I go for information about my vehicles and they are very patient and courteous to me. The service department and the billing department are always helpful. More
The idea of no appointment for oil changes didn't work for me. I was told on a first come first served. I made a trip on Friday at 2 PM and was turned away. Another trip Saturday at 8 AM, and was turned for me. I was told on a first come first served. I made a trip on Friday at 2 PM and was turned away. Another trip Saturday at 8 AM, and was turned away. Finally I Calle Monday morning at 8 AM and received an appointment for 3:35 to get the service I needed. Please re-evaluate the first come first served, no appointment necessary policy Thanks More
I had the most quick and easy process of purchasing a vehicle I’ve ever had thus far! Corey was helpful and quick to respond. Would recommend to anyone looking to purchase! vehicle I’ve ever had thus far! Corey was helpful and quick to respond. Would recommend to anyone looking to purchase! More
Very polite, fast, friendly perfect service! Front end alignment is great! Cars drives perfectly straight now! I will recommend them to all my family and friends! alignment is great! Cars drives perfectly straight now! I will recommend them to all my family and friends! More
Westown Ford has friendly knowledgeable team Very Westown Ford has friendly knowledgeable team Very happy with Ford Explorer I drove off the lot in just a few short hours, thanks Vicki and Jim! Westown Ford has friendly knowledgeable team Very happy with Ford Explorer I drove off the lot in just a few short hours, thanks Vicki and Jim! More
All work has been done on time and in a professional manner. Mechanics and staff are courteous and care about you and your vehicle. I recommend them For all of your mechanical work and a new or used v manner. Mechanics and staff are courteous and care about you and your vehicle. I recommend them For all of your mechanical work and a new or used vehicle. More
So love working with the staff at Westown. Nick has taught his staff the true meaning of taking care of the customer. Wade Muller is a man of patience and I thank you. I have over the past few years w taught his staff the true meaning of taking care of the customer. Wade Muller is a man of patience and I thank you. I have over the past few years worked with very department from sales,Brad and the guys in service, to the office staff. All great to work with. More
Awesome place to do business! Highly recommend this establishment! The customer service is amazing. Cory and Vicki are super great sales people !! Had the van services and they got to it faster then wh establishment! The customer service is amazing. Cory and Vicki are super great sales people !! Had the van services and they got to it faster then what they told me ! More