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Westown Ford Lincoln
Jacksonville, IL
1,565 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,565 reviews
April 08, 2021
Peter and they staff were very friendly and helpful. Everything was taken care of in a timely manner. They took very good care of us. Treated us like we were family Everything was taken care of in a timely manner. They took very good care of us. Treated us like we were family More
by dion_cole1975
Verified Customer
April 07, 2021
Is a great place to do business, friendly and knowledgeable staff, also like the net check in app that they have to check in routine maintenance knowledgeable staff, also like the net check in app that they have to check in routine maintenance More
by jdd1971
April 07, 2021
All went as planned was very timely and reasonable price friendly people , shuttle service is very convenient so you don’t have to wait around friendly people , shuttle service is very convenient so you don’t have to wait around More
by jdd1971
Employees Worked With
April 04, 2021
Quick efficient customer service. My car was in for a factory recall and I had never been a customer before but was treated like a long time customer. factory recall and I had never been a customer before but was treated like a long time customer. More
by Rbtrost
Employees Worked With
April 02, 2021
Vicki always provides great service and exceeds again. She made what could have been a difficult and painful experience exceedingly painless. Job well done, Vicki! She made what could have been a difficult and painful experience exceedingly painless. Job well done, Vicki! More
by rkarr1
March 30, 2021
All good. Still do not care for the automatic gas shutoff and restart. It will shut off as I pull in my garage and must restart the engine to park. My last car started doing it every time I pulled back i and restart. It will shut off as I pull in my garage and must restart the engine to park. My last car started doing it every time I pulled back into my garage from an excursion. got rid of that car FAST!!!!! More
by lynnette1949
Employees Worked With
March 30, 2021
Friendly service, fast. One issue: on initial visit - to check fluids and fill as needed. Asked about window washer fluid 2nd visit no fluid replaced. check fluids and fill as needed. Asked about window washer fluid 2nd visit no fluid replaced. More
by d6318_
Employees Worked With
March 30, 2021
Scheduled an appointment with Wade Muller (because we liked him and had bought a car from him before). Discussed what we were looking for; he presented options; test drove one he suggested; and chose to liked him and had bought a car from him before). Discussed what we were looking for; he presented options; test drove one he suggested; and chose to buy it. He listened, was courteous, and all went very smoothly again. More
by spwatkins50
March 29, 2021
Awesome and speedy service! I called over the day before & was scheduled for an oil change! My family will continue to use West Town Ford! & was scheduled for an oil change! My family will continue to use West Town Ford! More
by lrichard0
March 26, 2021
Courteous, friendly and thorough. Waiting area clean. I have traded trucks with them for several years. The sales staff and managers are accommodating and knowledgeable. have traded trucks with them for several years. The sales staff and managers are accommodating and knowledgeable. More
by rodcain45
Employees Worked With
