Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,489 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,489 reviews
January 21, 2021
Always a great experience when I deal with westown ford.always friendly in the sales department. Have had a few issues in the service dept over the years but all is good now.. ford.always friendly in the sales department. Have had a few issues in the service dept over the years but all is good now.. More
by jonteea
Verified CustomerEmployees Worked With
Other Employees :
Nick Xamis, Brad Reese
January 21, 2021
I had a great experience purchasing my car at Bob Ridings Westown Ford! My salesperson Andrew was top notch, professional and well informed on my car. Everyone I met at this dealership was friendly a Ridings Westown Ford! My salesperson Andrew was top notch, professional and well informed on my car. Everyone I met at this dealership was friendly and helpful, I would highly recommend them if you are searching for a vehicle, I love my EDGE! More
by cberg28
Employees Worked With
Andrew Davis
January 21, 2021
Glad to have a place I can trust for servicing our vehicles. I am the second generation coming there to buy vehicles and servicing them. vehicles. I am the second generation coming there to buy vehicles and servicing them. More
by doug_kircher
Employees Worked With
January 20, 2021
The service people were very friendly The service was timely and they always explain everything. They are very accommodating. The price is in line. Everything was satisfactory. timely and they always explain everything. They are very accommodating. The price is in line. Everything was satisfactory. More
by sarah_1951
Employees Worked With
January 20, 2021
Friendly fast service. Not impressed that I bought a Friendly fast service. Not impressed that I bought a car that had the wrong strength of battery in it. Shouldn't this have been inspected prior to s Friendly fast service. Not impressed that I bought a car that had the wrong strength of battery in it. Shouldn't this have been inspected prior to selling car?? More
by icandoitbest4u
Employees Worked With
January 19, 2021
Our experience was wonderful from the time we stepped in until we stepped out. Went above and beyond for us. Would highly recommend. Will return. until we stepped out. Went above and beyond for us. Would highly recommend. Will return. More
by hayeshardees
Employees Worked With
January 19, 2021
There is a great selection of vehicles with wonderful staff and helpful assistance in all matters of buying. They gave great customer service and we couldn’t be happier with our purchase. staff and helpful assistance in all matters of buying. They gave great customer service and we couldn’t be happier with our purchase. More
by plaidbuford
January 19, 2021
Wade and the whole westown crew were great. Bought my car from out of state from them. And they made the process very easy and stress free. from out of state from them. And they made the process very easy and stress free. More
by Ebitson0810
Employees Worked With
January 18, 2021
Extremely accommodating crew. Would not hesitate recommending them to anyone. Accomplished nothing without my approval and made sure that I understood the cost and time involved. recommending them to anyone. Accomplished nothing without my approval and made sure that I understood the cost and time involved. More
by gsmcclure
Employees Worked With
January 18, 2021
This dealership always goes above and beyond in terms of customer service. Wade checked in on me to see how the car I purchased was doing and Daniel is always helpful and pleasant! customer service. Wade checked in on me to see how the car I purchased was doing and Daniel is always helpful and pleasant! More
by Chelsey V
