Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,489 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,489 reviews
February 03, 2021
Wade was EXCEPTIONAL to work with. He kept us informed through WHOLE process. He has our business for life. KUDOS WADE YOU ARE A REAL PROFESSIONAL. THANK YOU AGAIN! through WHOLE process. He has our business for life. KUDOS WADE YOU ARE A REAL PROFESSIONAL. THANK YOU AGAIN! More
by Mehansen1013
Employees Worked With
Verified CustomerFebruary 03, 2021
Everyone at westown Ford were super nice doing the buying process. Salesman Rick did a awesome job and were super nice and friendly. I will give them a 5star and will highly recommend westown Ford of Jackson process. Salesman Rick did a awesome job and were super nice and friendly. I will give them a 5star and will highly recommend westown Ford of Jacksonville IL. I'm a buyer from Birmingham Alabama More
by T Washington
Employees Worked With
February 03, 2021
My oil change visit was fine. I called ahead to get on the list for service which saved time. I will remember to use it in the future. the list for service which saved time. I will remember to use it in the future. More
by markfra
Employees Worked With
February 02, 2021
We had dealt with Westown Ford bfore in October 2011 when we purchased our 2012 Edge and it was a wonderful experience then. When we decided it was time to get something newer, I checked your website and you we purchased our 2012 Edge and it was a wonderful experience then. When we decided it was time to get something newer, I checked your website and you had a lot to choose from and just what we were looking for. Our salesperson, Micki was awesome and we are extremely happy with our new Edge!! Thanks for taking such great care of your customers!! More
by mad31778
Employees Worked With
Mikki Galloway
January 31, 2021
Wonderful customer service friendly kind and show carrring about others when is needed ❤️👍. Keep up the good work 💯 all of you are amazing and I will recommended 💯👍 carrring about others when is needed ❤️👍. Keep up the good work 💯 all of you are amazing and I will recommended 💯👍 More
by Maria Rehberg
Employees Worked With
Other Employees :
Nice and kind the men that help me taking me to Walmart for the time my car was fix. I’m very thankful for all of you
January 29, 2021
I bought my car here several years ago. They have a very friendly staff. The service department is excellent.I will always go here. Nice dealership. friendly staff. The service department is excellent.I will always go here. Nice dealership. More
by Carol
Employees Worked With
January 25, 2021
These guys were awesome! I had an amazing experience when I came to buy my new car. They are extremely knowledgeable and very kind. I would highly recommend these guys to anyone who is interested in buying a I came to buy my new car. They are extremely knowledgeable and very kind. I would highly recommend these guys to anyone who is interested in buying a new car! More
by Eli Bodwell
Employees Worked With
Anthony McGee
January 25, 2021
Was very happy with all aspects of my service visit, everything was excellent and everyone was very helpful and efficient. I was kept updated while waiting also. Maria Gregory everything was excellent and everyone was very helpful and efficient. I was kept updated while waiting also. Maria Gregory More
by Maria and Jon
January 22, 2021
Daniel is just the best service advisor in the whole world. He’s just the absolute here of that dealership. I love dealing with him. world. He’s just the absolute here of that dealership. I love dealing with him. More
by D-unit
Employees Worked With
