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Westown Ford Lincoln

Jacksonville, IL

4.7
1,565 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,565 reviews

May 01, 2021

The service writers at the dealership have always been so helpful and honest in answering questions that I have, which I really appreciate. They are usually able to get me in quickly and I don't have to wait More

by Rebecca Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

I am very pleased with the service I have received from the fine folks at Westown Ford. Though I am not a customer of long standing, they treat me like I'm number one! More

by gnesbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 29, 2021

Couldn’t have been any kinder and fairer. Each person helped us every step of the way with our purchase. No pressure. Great explanation, took their time, a more than fair trade in, A great thanks to o More

by r.schafer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Top quality service and kept me informed throughout the whole process. Best part about service at Westown is they do the work that needs to be done and don’t try and update you on products you don’t need. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

The service department is one of the best micanics that knows what they are doing. I would like to say thank you guys for there honesty and knowledge THANKS AGAIN More

by kevindavis7161958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 26, 2021

Best dealership in the area with the best staff and service personnel this was our 5th vehicle purchase from west town Ford Jacksonville and would recommend them to anyone More

by jeremybyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade
April 26, 2021

I have dealt with Weston Ford for many years and purchased mostly all new and maybe a couple used vehicles. I have never been dissatisfied with the process of buying or service maintenance. More

by kathleenblakeley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer
April 24, 2021

I Love Westown Ford. We have bought many vehicles there. Wouldn’t go anyplace else. When we are looking for a new car we know that Wade Muller will find us the perfect vehicle. We have never been disappoint More

by corlas07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer, Anthony McGee
April 23, 2021

Very courteous when inquiring what service is needed on the vehicle. Check to see if waiting to car and estimate on how long wait. Service man explains all work done and suggestions with printout on what More

by Sandra Lockhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

They fixed the problem on 3rd trip its working fine vicki l went above and beyond to make us happy she will be y I stay with Ford as long as she works there ill buy there More

by emichaels76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki l
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