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Westown Ford Lincoln
Jacksonville, IL
1,489 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,489 reviews
March 30, 2021
Friendly service, fast. One issue: on initial visit - to check fluids and fill as needed. Asked about window washer fluid 2nd visit no fluid replaced. check fluids and fill as needed. Asked about window washer fluid 2nd visit no fluid replaced. More
by d6318_
Verified CustomerEmployees Worked With
March 30, 2021
Scheduled an appointment with Wade Muller (because we liked him and had bought a car from him before). Discussed what we were looking for; he presented options; test drove one he suggested; and chose to liked him and had bought a car from him before). Discussed what we were looking for; he presented options; test drove one he suggested; and chose to buy it. He listened, was courteous, and all went very smoothly again. More
by spwatkins50
March 29, 2021
Awesome and speedy service! I called over the day before & was scheduled for an oil change! My family will continue to use West Town Ford! & was scheduled for an oil change! My family will continue to use West Town Ford! More
by lrichard0
March 26, 2021
Courteous, friendly and thorough. Waiting area clean. I have traded trucks with them for several years. The sales staff and managers are accommodating and knowledgeable. have traded trucks with them for several years. The sales staff and managers are accommodating and knowledgeable. More
by rodcain45
Employees Worked With
March 25, 2021
Service Department always do a great job with our vehicles. Daniel, Chris and Jeremy do an awesome job and always make sure everything is done and we don’t need anything else. vehicles. Daniel, Chris and Jeremy do an awesome job and always make sure everything is done and we don’t need anything else. More
by Lifestar
March 24, 2021
Almost all in the service department showed great respect and patient in the explanation of my problem. My escape was returned in good condition. I am not looking forward to another problem but if I do I wi and patient in the explanation of my problem. My escape was returned in good condition. I am not looking forward to another problem but if I do I will return to West Town Ford. More
by dlm62650
March 23, 2021
It is always where I go for information about my It is always where I go for information about my vehicles and they are very patient and courteous to me. The service department and the billing dep It is always where I go for information about my vehicles and they are very patient and courteous to me. The service department and the billing department are always helpful. More
by farm wife
Employees Worked With
Other Employees :
Nick Xamis, Chris Meyer
March 23, 2021
The idea of no appointment for oil changes didn't work for me. I was told on a first come first served. I made a trip on Friday at 2 PM and was turned away. Another trip Saturday at 8 AM, and was turned for me. I was told on a first come first served. I made a trip on Friday at 2 PM and was turned away. Another trip Saturday at 8 AM, and was turned away. Finally I Calle Monday morning at 8 AM and received an appointment for 3:35 to get the service I needed. Please re-evaluate the first come first served, no appointment necessary policy Thanks More
by jpaslay
Employees Worked With
March 23, 2021
I had the most quick and easy process of purchasing a vehicle I’ve ever had thus far! Corey was helpful and quick to respond. Would recommend to anyone looking to purchase! vehicle I’ve ever had thus far! Corey was helpful and quick to respond. Would recommend to anyone looking to purchase! More
by Aprinshawster15
Employees Worked With
March 22, 2021
Very polite, fast, friendly perfect service! Front end alignment is great! Cars drives perfectly straight now! I will recommend them to all my family and friends! alignment is great! Cars drives perfectly straight now! I will recommend them to all my family and friends! More
by Tlc
