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Westown Ford Lincoln
Jacksonville, IL
1,491 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,492 reviews
May 03, 2021
Everyone knowledgeable and explained things well. Any questions were answered promptly and completely. Treated with respect and kindness. Worked hard to get us a dependable vehicle! questions were answered promptly and completely. Treated with respect and kindness. Worked hard to get us a dependable vehicle! More
by bruce.laurie50
Verified CustomerEmployees Worked With
May 03, 2021
My wife and I always have the finest experience when we visit Westown Ford-Lincoln. Everyone is very friendly and courteous, and the service is excellent. We feel very confident.about every aspect of this visit Westown Ford-Lincoln. Everyone is very friendly and courteous, and the service is excellent. We feel very confident.about every aspect of this fine dealership. More
by camrdm
May 03, 2021
Love this dealership. They are excellent in their care of their customers, and are reasonably priced. I have always felt like they have my best interest in view. of their customers, and are reasonably priced. I have always felt like they have my best interest in view. More
by trkruzan
Employees Worked With
May 03, 2021
Staff was friendly and not pushy. Had a bad experience after picking up the vehicle. On the way home, 28 miles, we discovered a problem with the navigation system. Had to take it back for 3 days to get it after picking up the vehicle. On the way home, 28 miles, we discovered a problem with the navigation system. Had to take it back for 3 days to get it and a recall fixed. On the way home we discovered an annoying rattle. Had to take it back again. Finally got everything fixed. More
by bill.firth48
Employees Worked With
Andrew Davis
May 03, 2021
Great service from Corey! Got a great deal on my new vehicle and got more than I expected for my trade! Would definitely do business here again! vehicle and got more than I expected for my trade! Would definitely do business here again! More
by rskleinlein
May 02, 2021
Thus far my experience with this dealership has been good. Each person has been friendly and helpful. Their service has been good. I appreciate their explanations of what they have done to my truck and good. Each person has been friendly and helpful. Their service has been good. I appreciate their explanations of what they have done to my truck and their recommendations for general future upkeep More
by tsorrill
May 01, 2021
Very informative, friendly, not pushy, and very fair with their dealing. We felt they were very honest and trustworthy. Couldn’t be happier with our new car! their dealing. We felt they were very honest and trustworthy. Couldn’t be happier with our new car! More
by r.schafer
Employees Worked With
May 01, 2021
The service writers at the dealership have always been so helpful and honest in answering questions that I have, which I really appreciate. They are usually able to get me in quickly and I don't have to wait helpful and honest in answering questions that I have, which I really appreciate. They are usually able to get me in quickly and I don't have to wait long to have my car serviced. They are very friendly and clearly explain what the problem is with my car, what will need to be done and give me an estimate of the total cost. Even though I didn't purchase my car there, it is my dealership of choice for service. More
by Rebecca Mc
Employees Worked With
April 29, 2021
I am very pleased with the service I have received from the fine folks at Westown Ford. Though I am not a customer of long standing, they treat me like I'm number one! the fine folks at Westown Ford. Though I am not a customer of long standing, they treat me like I'm number one! More
by gnesbo
April 29, 2021
Couldn’t have been any kinder and fairer. Each person helped us every step of the way with our purchase. No pressure. Great explanation, took their time, a more than fair trade in, A great thanks to o helped us every step of the way with our purchase. No pressure. Great explanation, took their time, a more than fair trade in, A great thanks to our salesman.. Beautiful car. More
by r.schafer
Employees Worked With
