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Westown Ford Lincoln
Jacksonville, IL
1,492 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,492 reviews
May 17, 2021
Excellent buying experience. Fair trade. Very helpful staff. I Would recommend Westown as a place to buy a new or used vehicle. Well done, Westown. staff. I Would recommend Westown as a place to buy a new or used vehicle. Well done, Westown. More
by speedbump9
Verified CustomerEmployees Worked With
May 14, 2021
Wade Mueller went above and beyond the customer service I was expecting. Wade was honest and fair in his dealings. Wade was quick with his replies and answered all questions that I had. I’m very grateful for was expecting. Wade was honest and fair in his dealings. Wade was quick with his replies and answered all questions that I had. I’m very grateful for having Wade Mueller as my salesman for my new 2018 Ford F-150 truck!! More
by Coachthompson21
Employees Worked With
May 14, 2021
Great service and always treats you with the most welcome service. Everyone is always very courteous and friendly. Would not go anywhere else. We are Ford strong. service. Everyone is always very courteous and friendly. Would not go anywhere else. We are Ford strong. More
by Barb
Employees Worked With
May 14, 2021
I worked with Peter and Pam. Each of them did a wonderful job I’ve never been to a more friendly dealership They offered a deal, took a trade in sight unseen and sent me home in the new car with me only job I’ve never been to a more friendly dealership They offered a deal, took a trade in sight unseen and sent me home in the new car with me only signing finance papers and a promissory note tm More
by ccto5
Employees Worked With
May 13, 2021
All the people are professional and friendly. Vicki and Kevin treat my wife and I as if we are the most important people in the world. The service department is courteous and do good work, but the prices Kevin treat my wife and I as if we are the most important people in the world. The service department is courteous and do good work, but the prices are too high. More
by parsonbrown49
May 13, 2021
Rear hatch would not open on my Explorer,they are more than accomodating on getting it repaired. I would recommend Westown Ford. To anyone wanting a reliable and courteous dealer.I really appreciate there than accomodating on getting it repaired. I would recommend Westown Ford. To anyone wanting a reliable and courteous dealer.I really appreciate there help. More
by Petefish
May 12, 2021
Best service I got for ever and customer service was Best service I got for ever and customer service was good and prices are very reasonable compared with other service stations I am happy with my expe Best service I got for ever and customer service was good and prices are very reasonable compared with other service stations I am happy with my experience More
by shivagas1720
May 12, 2021
Friendly staff, kept us informed of progress in replacing module when took longer than originally estimated, ready for us when we arrived at appointment time module when took longer than originally estimated, ready for us when we arrived at appointment time More
by wolfpack12
Employees Worked With
May 05, 2021
I had some car trouble, and West Town Ford was very helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville More
by mabaker
Employees Worked With
Other Employees :
Brad Reese, Chris Meyer, Anthony McGee
May 04, 2021
Wade was a great person to work with. He was always friendly and respectful to me. The entire process was quick and easy and fun. I really like the new car. Thanks for being so good to work with. friendly and respectful to me. The entire process was quick and easy and fun. I really like the new car. Thanks for being so good to work with. More
by Bob
Employees Worked With
Other Employees :
Pam Birdsell. Five plus stars!
