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Westown Ford Lincoln
Jacksonville, IL
1,492 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,492 reviews
July 12, 2021
The service department people are so great very friendly and courteous every one in the store and very friendly wouldn't take our truck anywhere else to be serviced. !!! and courteous every one in the store and very friendly wouldn't take our truck anywhere else to be serviced. !!! More
by Yvonne Lomelino
Verified Customer
July 12, 2021
Service department is very courteous, friendly and obliging , the technicians seem very qualified and capable. I have purchased two new trucks from this dealership and have never had any problems tha obliging , the technicians seem very qualified and capable. I have purchased two new trucks from this dealership and have never had any problems that they did not efficiently and effectively correct. More
by rodcain45
Employees Worked With
Other Employees :
Chris Meyer
July 12, 2021
I’m always grateful to be able to get my vehicles in for service on Saturday. I work out of town during the week and Saturdays are very convenient for us. service on Saturday. I work out of town during the week and Saturdays are very convenient for us. More
by mdugan@dotfoods.com
Employees Worked With
Other Employees :
Wade Mueller , Chris Meyer
July 09, 2021
Great service. A nice inventory to choose from. Very helpful staff. They made sure that I knew what is going on and that it went smooth. helpful staff. They made sure that I knew what is going on and that it went smooth. More
by donnieq2009
July 07, 2021
Entire experience was fast and easy. Delivered car to my door. Wes went above and beyond! Would definitely go back to Westown Ford for future car sales and service. door. Wes went above and beyond! Would definitely go back to Westown Ford for future car sales and service. More
by cbaker
Employees Worked With
July 01, 2021
Service for a recall notice. Appointment was set quickly, actual service was completed within about 90 minutes. The staff was pleasant & everything was very quick & efficient quickly, actual service was completed within about 90 minutes. The staff was pleasant & everything was very quick & efficient More
by TWhart
July 01, 2021
Attentive polite caring thorough thoughtful knowledgeable excellent customer service appreciative excellent customer service appreciative More
by m.curless
Employees Worked With
June 30, 2021
I like the store, very nice people. I was not happy about my last visit. Did fix my problems but still cost me $119.00. my last visit. Did fix my problems but still cost me $119.00. More
by Dgestphns
Employees Worked With
June 28, 2021
Tech and service manager I dealt with were great. The service manager I talked to when I went in to see what was wrong with it was not friendly at all. He rolled his eyes and acted like I had no business service manager I talked to when I went in to see what was wrong with it was not friendly at all. He rolled his eyes and acted like I had no business being in the shop. I believe his name was Jeremy. Daniel did a great job explaining everything as did the tech. More
by Josh
