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Westown Ford Lincoln

Jacksonville, IL

4.7
1,493 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,493 reviews

August 13, 2021

I had a wonderful experience with West town Ford. I told my salesman what I wanted and what my budget was and he delivered perfectly. More

by amartinez61959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

Mikki and the team are absolute amazing to work with. I’ve purchased my last 6 vehicles from them. They go that extra mile that nobody else does these days. Small town feel but a lot of places to pull ve More

by Robandbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Mikki Galloway
August 12, 2021

Wes Cook was excellent to trade with snd I ask for him due to people response in Jacksonville. The service department has been good taking care of me thanks to Jeremy K. You are lucky to have these peop More

by cheripink61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

Needed new tires, the heated/cooled seats stopped working and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the p More

by Mlvlc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

We have had multiple car services done at Westtown, We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a compla More

by tomhoneyTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Vicky Loughary was a great salesperson. She kept us informed about what was going on. Was very quick on letting us know we have a new/used vehicle, which seemed like within an hour. Very friendly. More

by trish789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Great place to do business. Friendly people.helpful people.work done when promised.all around good gals and guys.highly recommend them when car shopping. More

by ritadon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikki Galloway
August 06, 2021

My salesperson, Vicki Loughary is the nicest, most sincere person I’ve met in a long time. I wasn’t looking for a vehicle, but she found me the perfect one. And working with her was a joy. More

by lgalloway59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

I normally don’t like buying cars from dealerships because they are usually too pushy and aggressive. But Corey was different. He listened to me and what I wanted. I told him what I was looking for an More

by rasheedriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikki Galloway
August 02, 2021

I would not recommend this dealer to anyone! The service department is very rude to the customers. They will not do the work on your vehicle because the management will not make them. Very disappointed in More

by Bramarkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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