Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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I had a wonderful experience with West town Ford. I told my salesman what I wanted and what my budget was and he delivered perfectly. my salesman what I wanted and what my budget was and he delivered perfectly. More
Mikki and the team are absolute amazing to work with. I’ve purchased my last 6 vehicles from them. They go that extra mile that nobody else does these days. Small town feel but a lot of places to pull ve I’ve purchased my last 6 vehicles from them. They go that extra mile that nobody else does these days. Small town feel but a lot of places to pull vehicles from. More
Wes Cook was excellent to trade with snd I ask for him due to people response in Jacksonville. The service department has been good taking care of me thanks to Jeremy K. You are lucky to have these peop due to people response in Jacksonville. The service department has been good taking care of me thanks to Jeremy K. You are lucky to have these people working for you and I hope like my employer they are praised and rewarded for such great service. More
Needed new tires, the heated/cooled seats stopped working and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the p and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the parts and will call when I need to go back and have the parts installed. They were short handed that day, but still were able to put the tires on and find out what my other issues were. More
We have had multiple car services done at Westtown, We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a compla We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a complaint and appreciate the availability of the service managers. No problems. More
Vicky Loughary was a great salesperson. She kept us informed about what was going on. Was very quick on letting us know we have a new/used vehicle, which seemed like within an hour. Very friendly. informed about what was going on. Was very quick on letting us know we have a new/used vehicle, which seemed like within an hour. Very friendly. More
Great place to do business. Friendly people.helpful people.work done when promised.all around good gals and guys.highly recommend them when car shopping. people.work done when promised.all around good gals and guys.highly recommend them when car shopping. More
My salesperson, Vicki Loughary is the nicest, most sincere person I’ve met in a long time. I wasn’t looking for a vehicle, but she found me the perfect one. And working with her was a joy. sincere person I’ve met in a long time. I wasn’t looking for a vehicle, but she found me the perfect one. And working with her was a joy. More
I normally don’t like buying cars from dealerships because they are usually too pushy and aggressive. But Corey was different. He listened to me and what I wanted. I told him what I was looking for an because they are usually too pushy and aggressive. But Corey was different. He listened to me and what I wanted. I told him what I was looking for and how much I wanted to spend and he was able to accommodate me almost to my exact requirements! And on top of all that he was just cool as a glass of ice water on a hot summer day! I’ll definitely be seeing him again for my next purchase! More
I would not recommend this dealer to anyone! The service department is very rude to the customers. They will not do the work on your vehicle because the management will not make them. Very disappointed in department is very rude to the customers. They will not do the work on your vehicle because the management will not make them. Very disappointed in the lack of customer service from the top to the bottle. Avoid this dealer at all cost. More