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Westown Ford Lincoln
Jacksonville, IL
1,493 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,493 reviews
August 31, 2021
I had great service even though I had no appointment. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. More
by theblackboard
Verified CustomerEmployees Worked With
Brad Baptist
August 30, 2021
Our Sales Consultant Mikki Galloway was once again Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln. Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln. More
by nihao4
August 26, 2021
Mikki was wonderful to work with. She was willing to show us numerous vehicles in regards to our expectations. She went above and beyond!!! She was available to answer all of our questions to be sure we foun us numerous vehicles in regards to our expectations. She went above and beyond!!! She was available to answer all of our questions to be sure we found the perfect vehicle. More
by nlmccoy2007
August 24, 2021
Our salesman, Wade, was very helpful! We were able to tell him exactly what we were looking for, and he found it and more! Definitely recommend Westown for your vehicle needs!! tell him exactly what we were looking for, and he found it and more! Definitely recommend Westown for your vehicle needs!! More
by agilmore2
Employees Worked With
August 23, 2021
Service was excellent as always but the price of the oil change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here on out. You have a great team there but unfortunately you have priced yourselves out of my budget. Good luck and thanks for the past service. More
by Dale
August 20, 2021
We took our truck in for timing issues. And not only did we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing us more money to replace. And messy up the air conditioner. Which they fixed that. But not the radiator. Which was not broke or leaked when we took it in. After a 3300.00 bill I believe this was not right. More
by Mamapatty22
August 19, 2021
Have always enjoyed the dealership - friendly people and plenty of inventory.- only disappointment was that the SUV we wanted wasn't there - and was gone over the weekend!! Plus it had almost 1,000 more m plenty of inventory.- only disappointment was that the SUV we wanted wasn't there - and was gone over the weekend!! Plus it had almost 1,000 more miles than were listed on the internet. Mikki is great - always working to please! More
by sdolbeare
Employees Worked With
Mikki Galloway
August 18, 2021
Our Sales Consultant Mikki Galloway was Professional and Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln.. Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln.. More
by nihao4
August 18, 2021
They alway get me taken care of when they say they will and I have all the confidence in the world in their work. Good people and I have all the confidence in the world in their work. Good people More
by tracygred
