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Westown Ford Lincoln
Jacksonville, IL
1,495 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,495 reviews
December 03, 2021
They are always very accommodating to me and friendly. And when I am ready to trade trucks the sales person I deal with is always very helpful and available. And when I am ready to trade trucks the sales person I deal with is always very helpful and available. More
by sarah_1951
Verified CustomerEmployees Worked With
December 01, 2021
Awesome, as always! Always great customer service. Will be back, satisfied customer. Thank you very much. be back, satisfied customer. Thank you very much. More
by Cjsmox
November 30, 2021
By far the best selection of cars in the area! Great service, welcoming atmosphere! Wade did an awesome job of listening and helping me make the best decisions for my situation! Love the Mach-E! service, welcoming atmosphere! Wade did an awesome job of listening and helping me make the best decisions for my situation! Love the Mach-E! More
by JB
Employees Worked With
November 24, 2021
They always do an excellent job at westown Ford at a great price and very quick service great price and very quick service More
by jeremyandres79
November 19, 2021
They are friendly and accommodating. When finished, they gave me a recap. Was able to get a quick appointment this time. gave me a recap. Was able to get a quick appointment this time. More
by sarah_1951
November 17, 2021
They are very friendly. They do good work they always let you know if something is wrong and try to give you price before they fix it. Seems like I always have to wait every time you know if something is wrong and try to give you price before they fix it. Seems like I always have to wait every time More
by Karen Layne
November 16, 2021
Satisfied with my service everyone was nice. Had to call back about a question I had on the coolant on the report. Not sure why they didn’t call to see if I wanted them to go ahead and add some. Heading int back about a question I had on the coolant on the report. Not sure why they didn’t call to see if I wanted them to go ahead and add some. Heading into winter I just hate to make another appointment to have that done. More
by jglossop
Employees Worked With
November 15, 2021
I really would prefer to make an appointment to get oil changed. Not a fan of first come first served method. changed. Not a fan of first come first served method. More
by margarethartle
November 14, 2021
Service dept worked hard dealing with the aftermarket warranty company. The quality of the f wrk was good and service dept kept me updated on progress. Easy to deal with and professional warranty company. The quality of the f wrk was good and service dept kept me updated on progress. Easy to deal with and professional More
by Duckdawdy
Employees Worked With
November 13, 2021
merchandise friendly Good service quick Wait room and merchandise friendly Good service quick Wait room and water bottle Nice people Wash truck nice merchandise friendly Good service quick Wait room and water bottle Nice people Wash truck nice More
by Philip54
Employees Worked With
