Back

Westown Ford Lincoln

Jacksonville, IL

4.7
1,552 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Contact Dealership

1312 West Morton Avenue

Jacksonville, IL

62650

Directions

By Type

Showing 1,552 reviews

March 31, 2025

I had a great experience at Westown ford. Couldn’t have asked for kinder people and felt that I was valued More

by sieren240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

They are friendly but we feel like we would try another dealership next time for a better & smoother purchase on a vehicle. More

by mama_bird22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cierra Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Ciera is the absolute best. Great personality. She is also very knowledgeable. Dealership is pleasant also More

by jwankel1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

We had a wonderful experience at Westown. Vicki was our sales women. She was wonderful! Very patient, kind, helpful and never pushy! Vicki is a Westown jewel. We had looked at other dealershi More

by jmaulteach
Recommend Dealer
Yes
Employees Worked With
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra Burns
March 28, 2025

Service was fast and friendly. Was willing to text me for any informations since I am deaf. Offered me to prepaid for parts and pay labor after parts arrived which was nice. More

by jfrye33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Took my truck to get repaired. Came back with even more issues than it went in with. More

by lgrham3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

After paying $120 for oil change, our fluids were not topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator More

by mmcampbell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Top notches service in every aspect from sales to payment. Very satisfied with the Westown the way I was treated as a customer. Have no problem recommending to others. More

by stevenbrown61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

The staff at Westown is amazing. They did such a great job helping me with finding the right vehicle for my family. More

by bmbroaddus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Jeremy was extremely helpful with providing options for tire replacements and prices. Easy process and great customer service! More

by erussel1899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra Burns helped me coordinate an initial appointment with little notice on my end. Much appreciated!
1
...