Westlie Ford

Staff is very friendly! Very helpful. I appreciate the time they take to explain things to me and helping me out with a shuttle ride to and from my appointment. Thank you!! Very helpful. I appreciate the time they take to explain things to me and helping me out with a shuttle ride to and from my appointment. Thank you!! More

You always put the customer first, service is always fast and virtuous . I’ve been using Westley ford for many years and will continue. and virtuous . I’ve been using Westley ford for many years and will continue. More

I recently went to Wesley FORD for an oil change and tire rotation. I worked with Harrison Holt and he was efficient, friendly, and listened to my questions as needed. I would return again to Wesley Ford bas rotation. I worked with Harrison Holt and he was efficient, friendly, and listened to my questions as needed. I would return again to Wesley Ford based on the experience I had during my last visit. Thank you, Caryl More

Great customer service. Timely completion of all maintenance functions. Friendly and knowledgeable technicians. Highly recommended. Timely completion of all maintenance functions. Friendly and knowledgeable technicians. Highly recommended. More

Staff is friendly and helpful. They explain things as do the mechanics. I like that they keep track if my car and know when certain things are due or need to be checked. They explain things as do the mechanics. I like that they keep track if my car and know when certain things are due or need to be checked. More

Whoever did oil change messed up on window sticker, it say next service March 2020. say next service March 2020. More

They were able to schedule me and get me in ri g ht away. They were courteous and accurate in their time estimate They were courteous and accurate in their time estimate More

Brought car in for recall notice seat belt problem ? . Asked about another problem I am having with my soft top roof and water draining into car when window is open Was told they would look at it also as . Asked about another problem I am having with my soft top roof and water draining into car when window is open Was told they would look at it also asked about touching up a deep scratch was told they would ( I thought touch it up , I would pay for it) was given a ride home, great service , ( waited less than 5 minutes), great driver. Was sent text car was done. And parts needed to be ordered for recall fix. No mention of looking at soft top or scratch Driver came to drop off car, again amazing service, great guy when I asked about scratch was told guy who did that stuff wasn’t there today only there on certain days. Called today to ask why nothing was written up about the problem with soft top or scratch. To be kind maybe I misunderstood every part of the conversation when I dropped the car off. Was told they looked at soft top , it looked normal and they don’t write things up because it wasn’t t brought in for that and they would have to charge me 175.00 to look and write something up. I wanted something noted stating they looked at the probe so I I could contact Ford about it. As far as the scratch I guess I was told to go to parts to see if they that color paint so very disappointed with the actual service. As car wad there 4 hours and only thing was that recall parts had to be ordered and I would have to bring it in again. We only have 1 cat so it’s diff to leave a car for the day. The drive service was fantastic More

Excellent service with repairs and maintenance completed on schedule in the promised time. Staff at check in were very courteous, service advisor was thorough and kept me appraised on work status. on schedule in the promised time. Staff at check in were very courteous, service advisor was thorough and kept me appraised on work status. More

Listened to what was happening with my truck and was very timely on their repair. timely on their repair. More