Westlie Ford

Great Was able to get appointment almost as early as I wanted, but the time I got worked. Vehicle was done in reasonable amount of time and was surprised at Was able to get appointment almost as early as I wanted, but the time I got worked. Vehicle was done in reasonable amount of time and was surprised at how much I paid for the work ( less than what I expected). More

My Flex Power Train Problem Repaired My 2015 Flex experienced a problem with complete power loss unexpectedly in September 2018. My research indicated a throttle body cause, but because t My 2015 Flex experienced a problem with complete power loss unexpectedly in September 2018. My research indicated a throttle body cause, but because the computer codes were erased when the engine was shut off I could not prove it. It was in for work for 10 days, but the shop could not recreate the problem. When I got it back, on the second day I drove it, the problem happened again. This time I did not turn off the engine, but called Westlie's to send someone with a computer code scanner and tow truck. The codes were identified, my car was towed, and it was repaired (replaced the throttle body) the same day. I was frightened to drive it before it was repaired. Freeway speeds and other than right lane driving made me very worried and anxious. I always needed to be where I could coast to a shoulder or parking lot (no acceleration, no power brakes, no power steering). Now with the repair, I'm confident that I'll get where I'm headed. More

New truck order I shopped a new F-250 order with five local dealers. Tyson at Westlie was the only one to get the order right on the first response and in the end be I shopped a new F-250 order with five local dealers. Tyson at Westlie was the only one to get the order right on the first response and in the end beat all the others on price without negotiation. He provided excellent customer service and a great buying experience. Thanks! More

oil change and car checkup All went very well. I showed up an hour early for my appt. and was treated fine and got out early. Thank You! I truly love the Westlie service plan. All went very well. I showed up an hour early for my appt. and was treated fine and got out early. Thank You! I truly love the Westlie service plan. More

Very quick and easy experience. The same as the last time. Omar was very knowledgeable as to our needs and provided excellent service without taking all day. Your service department has also been very respons Omar was very knowledgeable as to our needs and provided excellent service without taking all day. Your service department has also been very responsive to our needs. If I were looking for a job in the auto dealership industry I would apply with you first. Mac & Jane Parker More

Ordered a car. Ordered a new car from factory. Got here 11 days earlier than expected. Transaction was painless and very efficient. Everything was on the car I order Ordered a new car from factory. Got here 11 days earlier than expected. Transaction was painless and very efficient. Everything was on the car I ordered. Jerry and the closer were exceptional and very professional but down to earth. I am still walking and driving on air. Most importantly the transaction was as promised. More

Home Town Dealer Been coming here for two years for the service needs of my Ford. Westlie always delivers quick courteous service. What is really refreshing is they kn Been coming here for two years for the service needs of my Ford. Westlie always delivers quick courteous service. What is really refreshing is they know the vehicles they work on like they were their own. More

Service visit Came in for oil change and new tires. They were ready for us, told us how long it would be, asked if we wanted to be taken anywhere.. They are profess Came in for oil change and new tires. They were ready for us, told us how long it would be, asked if we wanted to be taken anywhere.. They are professional, courteous and care for their customers. More

Minor Repair went quickly and a rental was provided for my convenience. I really enjoy working with Marie Houck. She always meets my expectations on every visit. went quickly and a rental was provided for my convenience. I really enjoy working with Marie Houck. She always meets my expectations on every visit. More

Friendly and fast Even though this dealership is not the closest one to me, I won't go anywhere else. I'm always treated with courtesy and respect. The quality of the s Even though this dealership is not the closest one to me, I won't go anywhere else. I'm always treated with courtesy and respect. The quality of the service is not sacrificed by the speed in which my vehicle is handed back to me. Kudos to Marie and her technical team! More