Westlie Ford

Service on my Explorer As always I appreciate the helpful and friendly service provided by your service department. I've been dealing with Westlie Ford since we moved here 9 As always I appreciate the helpful and friendly service provided by your service department. I've been dealing with Westlie Ford since we moved here 9 years ago. Continues to be a pleasant experience. More

Great job Marie is professional and honest in working with her customers Easy to schedule service when needed Waiting room is comfortable and inviting Cashi Marie is professional and honest in working with her customers Easy to schedule service when needed Waiting room is comfortable and inviting Cashier was also friendly and efficient More

Excellent service I also appreciate the kindness and helpfulness of the staff each time I am there. I also am very grateful for the shuttle service you provide! I also appreciate the kindness and helpfulness of the staff each time I am there. I also am very grateful for the shuttle service you provide! More

Escape Problem The service department handled our concern with understanding and respect. The concern was a dead battery in our new car. They told us it was either t The service department handled our concern with understanding and respect. The concern was a dead battery in our new car. They told us it was either the battery or a sensor problem. Thankfully it was the battery. We were called in a few hours and our car was ready for us when we arrived. We have been pleasantly surprised at the kindness shown by everyone we have dealt with... We were apprehensive about purchasing a ford because of the experience we had after purchasing a Ford Fairlane 500 in 1965. We were treated HORRIBLY by the service department at that time... In fact we traded the car in and swore we would never deal with Westlies again. Time passed! My sister, Chuckie Smiley told me how respectful she is treated by the “new Westlies”. So we decided to buy local and try Westlies again. She has proved right, thus far, and we are thankful! Matt Cardiff has been wonderful! He sold us the car with no pressure. His interaction didn’t stop there! It has been our past experience that once a car is sold the salesperson seems to disappear! He is always welcoming and helpful and answers all my questions about the technology in the car. When I leave he always tells me to come back if I have questions about anything! I so appreciate his patience and willingness to help. Other dealers have been helpful each time my blue tooth quits connecting with my car. Hopefully this doesn’t prove to be a problem. One of the dealers told me it might be my phone but I do find that hard to believe since I have used it with my Honda for 2.5 years with no problem...ever! Hopefully it is not a problem within the car....time will tell. At this point, my Escape has 1500 miles and every experience has been positive! we are pleased we chose Westlies and are hopeful that our experience thus far is positive. More

I give the service department 5 stars! I juss love comin in and being greeted by Marie! I give 2 stars for my car, not acting up for them! See you soon! I juss love comin in and being greeted by Marie! I give 2 stars for my car, not acting up for them! See you soon! More

ford ranger miss My 1999 ranger had an intermittent miss for over a year and they found a bad spark wire, put new ones n and runs great. My 1999 ranger had an intermittent miss for over a year and they found a bad spark wire, put new ones n and runs great. More

Happy Ford Ranger Girl! Just purchased my new Ford Ranger from Westlie Ford. This truck is so awesome. Matt C., and Doug helped me as my sales reps. They are both very com Just purchased my new Ford Ranger from Westlie Ford. This truck is so awesome. Matt C., and Doug helped me as my sales reps. They are both very committed to ensuring that you understand the process and leave happy. More

routine service Vehicle was immediately taken into shop and work was performed in a timely fashion. I used a discount coupon and was asked if I wanted tires rotated, Vehicle was immediately taken into shop and work was performed in a timely fashion. I used a discount coupon and was asked if I wanted tires rotated, even though I only had 14,000 miles on the truck. I declined the rotation but appreciated being told I had the option. More

personalized and very satisfid I have dealt with them for over 50ty years and have had very few if any problems with them they have always done what they said I have dealt with them for over 50ty years and have had very few if any problems with them they have always done what they said More

Wife’s new Escape We had an enjoyable experience. Matt allowed us our space and had no pressure put upon us. We found the rig which fit our needs with a decent price ta We had an enjoyable experience. Matt allowed us our space and had no pressure put upon us. We found the rig which fit our needs with a decent price ta-boot. But really it’s the service that comes after the sale that counts. More