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Westlie Ford
Washougal , WA
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The manager said they would make it right with the key fob. They did order one, it only took three months in the meantime I picked an OEM one up on-line because I knew they were lying when he said he woul fob. They did order one, it only took three months in the meantime I picked an OEM one up on-line because I knew they were lying when he said he would make it right and give us the he second one. They finally called after the three months and said the fob was in. I was right. They wanted three times the price for the same key fob I got on-line and they charged me $100.00 dollars to program mine. Feel free and buy from them at your own risk. You would think a $33,000.00 used car would come with two key fobs, and no hidden broken interior components. More
They are nice people, but poorly managed based from my recent visit. They offer financing, something I had hoped to use, but the employee couldn't get it to work. They knew hours ahead that I intended to recent visit. They offer financing, something I had hoped to use, but the employee couldn't get it to work. They knew hours ahead that I intended to use it but did not attempt to resolve their system issues. More
I’m not going to tank their customer service scores but the 3% credit card fee is a joke. The amount these dealerships make and then to get slapped with a 3% fee is just dumb. It will make me rethink abo the 3% credit card fee is a joke. The amount these dealerships make and then to get slapped with a 3% fee is just dumb. It will make me rethink about getting my truck serviced there again. They do have a great friendly staff but ownership needs to give them the tools to make customers happy. More
I’ve been buying cars & have had my vehicles serviced by Westlie Ford for 20 years. No reason to go anywhere else! Always prompt & professional Westlie Ford for 20 years. No reason to go anywhere else! Always prompt & professional More
We love Westlie Ford - they are always helpful and very reasonable when it comes to service needs. It’s great to have a local Washougal dealership that we can trust! reasonable when it comes to service needs. It’s great to have a local Washougal dealership that we can trust! More
This dealership is the best I have ever experienced by far with excellent service as well. This dealership is my choice for all my service needs. Thank you. far with excellent service as well. This dealership is my choice for all my service needs. Thank you. More