Westbrook Honda

A Very Satisfied Customer! I have always been impressed with the staff at Westbrook Honda whenever I have brought my 2006 Accord in for service. On this particular visit, I I have always been impressed with the staff at Westbrook Honda whenever I have brought my 2006 Accord in for service. On this particular visit, I chose to purchase a new vehicle. I am nurse and knew I wanted to buy a Honda CR-V in anticipation of snowy drives into work this winter. Sean Bowen made the entire process very easy. I am impressed by his knowledge of the CR-V, especially its safety features, as I am a single mom. Sean is very friendly and professional, and I felt very confident driving my new Honda CR-V home. Sean also encouraged me to call him directly if any questions should happen to arise. I would definitely recommend Westbrook Honda’s Sean Bowen to anyone looking to purchase a Honda in the future. More

Easy Buying Experience, and I hate Buying Cars! Sean Bowen made it really, really easy. We knew what we wanted and Sean helped make it happen, despite my dislike about car buying in general. We had Sean Bowen made it really, really easy. We knew what we wanted and Sean helped make it happen, despite my dislike about car buying in general. We had a state deadline to meet for a rebate, so Sean and Manny pulled together to locate the color and model we wanted, and convinced another dealer to get the car transferred OVER THE WEEKEND before the state rebate expired Sunday at midnight. Well done guys! And signing the papers with our business manager was humor-filled and very smoothly done. We are very happy with our purchase, this being the third car we've bought from Westbrook Honda. More

Wonderful car buying experience I knew I wanted to buy a Honda CR-V and Sean Bowen made the entire process very easy. I was impressed with his friendly, relaxed demeanor and exceptio I knew I wanted to buy a Honda CR-V and Sean Bowen made the entire process very easy. I was impressed with his friendly, relaxed demeanor and exceptional knowledge of the CR-V. Sean answered all my questions and I felt very confident driving the car home. I will definitely return to Westbrook Honda and deal with Sean in the future! More

Amazing Experience Sean Bowen was awesome from beginning to end. He helped me trade in my 2016 honda civic and upgraded to a 2018 honda accord sport. Sean Bowen was awesome from beginning to end. He helped me trade in my 2016 honda civic and upgraded to a 2018 honda accord sport. More

Purchase of new Honda Civic Sean Bowen has once again made purchasing my new Civic an immensely easy experience. This is the third Honda that Sean has helped me with and his leve Sean Bowen has once again made purchasing my new Civic an immensely easy experience. This is the third Honda that Sean has helped me with and his level of customer service can’t be topped. Answers any questions I have during the purchase process and at any time after I take ownership. Couldn’t be any happier with Sean and the entire Westbrook Honda staff! More

Exceptional customer service I had the pleasure of working with Sean and Manny! Two amazing men who offer exceptional customer service. I will recommend friends and family to We I had the pleasure of working with Sean and Manny! Two amazing men who offer exceptional customer service. I will recommend friends and family to Westbrook Honda. I'll be back for my next one. Sean and Manny, thank you both!! I am loving my 2018 Honda CRV More

New car purchase We recently purchased our 5th Honda (2018 CRV EXL) at Westbrook Honda. Sean Bowen, was easy to work with an got us a great deal. Our experience was We recently purchased our 5th Honda (2018 CRV EXL) at Westbrook Honda. Sean Bowen, was easy to work with an got us a great deal. Our experience was relaxed with no pressure from the entire Westbrook Honda Team. We highly recommend this dealership. More

Service that’s worth the trip I bought my honda in Bayridge honda in Brooklyn, ny. When I had service there they messed it up. they also don’t treat customers as good as WESTBROOK I bought my honda in Bayridge honda in Brooklyn, ny. When I had service there they messed it up. they also don’t treat customers as good as WESTBROOK. That’s why ill travel to Westbrook they know how to service and treat customers well. It’s a long drive to get service but its worth it. More

Beware of written offers from Westbrook Honda I was in negotiations to purchase a new car from Westbrook Honda. I drove the car in person and was offered a good price for purchasing the car. Then I was in negotiations to purchase a new car from Westbrook Honda. I drove the car in person and was offered a good price for purchasing the car. Then while traveling I negotiated via phone and email to a lower price based on offers from other dealerships. I received a new lower price from Westbrook via email (written estimate complete with all fees) from Westbrook. Up to this point the service was good. When I tried to put a deposit down based on the new written price, they pulled a bait-and-switch and refused to offer the car for the written quote they sent via email. They did still offer it at the original price. Salesman Leo said "Oh, that's what I said the price would be IF we agreed to it." That's bad business and he wasted my time. I went to another Honda dealer with much better customer service and had a terrific experience at a very good price. Beware of written offers from Westbrook Honda. More

Great experience Today I came home with my new CRV and came here to leave a review. I was surprised about the negative reviews that were left. My experience was nothi Today I came home with my new CRV and came here to leave a review. I was surprised about the negative reviews that were left. My experience was nothing but positive. Went in there on Wednesday and left with new car on Saturday. Could have been Friday but I couldn't get to dealership before it closed. They didn't have the color of car I wanted but found one for me. Leo Gallego was a professional and attentive salesman. After I spoke to Vanessa, and didn't purchase the extended warranties, I thanked her for not being mean. The last car purchase I made, from a dealership in East Hartford, the finance guy turned into a big d!xx when I didn't buy anything extra. Obviously haven't been in for service yet so I cannot comment on that. If I decide on buying another Honda in the future, this will be my first stop. Will recommend to everyone. Thank you Leo and Vanessa for a pleasant experience. More