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Westbrook Honda

Westbrook, CT

4.5
245 Reviews

1 Flat Rock Place

Westbrook, CT

06498

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Showing 245 reviews

April 01, 2019

Never had a more pleasant car buying experience! In the past 35 years I’ve purchased 7 cars. My most recent purchase of a 2019 Honda Accord Sport was by far the most pleasurable experience of all. We More

by Deja-moo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Alford, Sean Bowen
Apr 09, 2019 -

Westbrook Honda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. David D’Onfro General Manager ddonfro@westbrookhonda.com

February 07, 2019

Love our CRV, love Westbrook Honda We decided to purchase a used CRV for the family. We went to Westbrook Honda, and they ended up being able to put us in a brand new one for less than More

by Cindy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Lowenstrom
Feb 11, 2019 -

Westbrook Honda responded

Cindy, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, David D’Onfro General Manager ddonfro@westbrookhonda.com

January 21, 2019

Purchased a new car I bought a new car from this dealership. Leo Gallego was the salesperson and I couldn't have asked for a better one. He is a great person to work with More

by jnine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Seliokas, Leo Gallego
Jan 22, 2019 -

Westbrook Honda responded

We really appreciate your feedback, Jnine. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Sincerely, David D’Onfro General Manager ddonfro@westbrookhonda.com

January 05, 2019

Great experience We were very pleasantly surprised by our experience. Tim Saunders and Manny helped us find the car that was right for us and Dan helped us navigate th More

by Mehart01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Saunders, Manny Costas, Dan
Jan 07, 2019 -

Westbrook Honda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, David D’Onfro General Manager ddonfro@westbrookhonda.com

January 02, 2019

Excellent, excellent, excellent. Leo Gallego was a wonder. The perfect salesperson. No high pressure just calm knowledgeable information. We will recommend anyone to him who plans to More

by FL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monty and Dan the finance man., Leo Gallego
Jan 02, 2019 -

Westbrook Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David D’Onfro General Manager ddonfro@westbrookhonda.com

December 31, 2018

Sean Bowen-Best Sales Rep! Sean is the most honest and genuine sales person that we have ever had the privilege of buying a car from. His care and concern for his customers happ More

by cmm12
Recommend Dealer
Yes
Employees Worked With
Sean Bowen
Jan 02, 2019 -

Westbrook Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, David D’Onfro General Manager ddonfro@westbrookhonda.com

December 21, 2018

Sean did a great job Had a very specefic set of requirements for a replacement for our last 07 Pilot. A friend recommended Sean at Westbrook after he bought a car this sp More

by Hondaagainfor200000miles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bowen
Dec 26, 2018 -

Westbrook Honda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, David D’Onfro General Manager ddonfro@westbrookhonda.com

December 15, 2018

Thank you Sean!! Thank you Sean Bowen for making our purchase of our new Honda CRV painless. From our first introduction to the time we drove off the lot with our purc More

by Donna e t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bowen
Dec 17, 2018 -

Westbrook Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, David D’Onfro General Manager ddonfro@westbrookhonda.com

November 17, 2018

Pleasant Experience Sean is a very pleasant young man with the professionalism, knowledge, and personality that helps you feel at ease at such an anxious time...buying a More

by Ladydi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Alford , Sean Bowen
Dec 17, 2018 -

Westbrook Honda responded

Thank you for the wonderful review! I'm happy everything went well. Best, David D’Onfro General Manager ddonfro@westbrookhonda.com

November 17, 2018

Extremely Disappointed and Upset!! I would not recommend Honda of Westbrook to anyone. During the test drive I heard a noise but I was assured it would be taken care of. The service MAN More

by Honda2015si
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen Clarke, Kayla, Riley, Manny, Liz, Vanessa, Dave
Nov 21, 2018 -

Westbrook Honda responded

Richard, We are very disappointed by the incident that you've described in this review. We take all necessary precautions to protect customer information. If there is anything we can do in the future, please don’t hesitate to contact us. Sincerely, David D’Onfro General Manager ddonfro@westbrookhonda.com

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