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Westbrook Honda
Westbrook, CT
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Never had a more pleasant car buying experience! In the past 35 years I’ve purchased 7 cars. My most recent purchase of a 2019 Honda Accord Sport was by far the most pleasurable experience of all. We In the past 35 years I’ve purchased 7 cars. My most recent purchase of a 2019 Honda Accord Sport was by far the most pleasurable experience of all. Westbrook Honda salesman, Sean Bowen was knowledgeable, courteous, friendly, efficient and thoughtful. He patiently and competently answered all my questions and made me feel like I was his number one priority. The whole process from start to finish was so easy due to Sean’s skill and attention to detail. I would highly recommend him! Dan Alford in finance also went above and beyond to be helpful. More
Love our CRV, love Westbrook Honda We decided to purchase a used CRV for the family. We went to Westbrook Honda, and they ended up being able to put us in a brand new one for less than We decided to purchase a used CRV for the family. We went to Westbrook Honda, and they ended up being able to put us in a brand new one for less than what we would have spent on a used one. The car is great, and our Sales rep, Liz Lowenstrom, was fantastic to work with! We are so happy with our experience there. More
Purchased a new car I bought a new car from this dealership. Leo Gallego was the salesperson and I couldn't have asked for a better one. He is a great person to work with I bought a new car from this dealership. Leo Gallego was the salesperson and I couldn't have asked for a better one. He is a great person to work with, no pressure and very helpful after the purchase with helping my understand the new systems in my car. Vanessa Seliokas found great financing for me and showed me all the insurances available for me to protect my investment. She is a very uplifting and positive individual. I truly enjoyed working with both of them. More
Great experience We were very pleasantly surprised by our experience. Tim Saunders and Manny helped us find the car that was right for us and Dan helped us navigate th We were very pleasantly surprised by our experience. Tim Saunders and Manny helped us find the car that was right for us and Dan helped us navigate the financial end of the process. All three gentlemen were very professional and very personable. I am very happy with my car. More
Excellent, excellent, excellent. Leo Gallego was a wonder. The perfect salesperson. No high pressure just calm knowledgeable information. We will recommend anyone to him who plans to Leo Gallego was a wonder. The perfect salesperson. No high pressure just calm knowledgeable information. We will recommend anyone to him who plans to buy a Honda vehicle. We actually had a good time. Happy New Year! More
Sean Bowen-Best Sales Rep! Sean is the most honest and genuine sales person that we have ever had the privilege of buying a car from. His care and concern for his customers happ Sean is the most honest and genuine sales person that we have ever had the privilege of buying a car from. His care and concern for his customers happiness is his first priority and that is what makes him successful! Westbrook Honda is lucky to have him on staff! If you are interested in purchasing a Honda ask for Sean. You will not be disappointed! More
Sean did a great job Had a very specefic set of requirements for a replacement for our last 07 Pilot. A friend recommended Sean at Westbrook after he bought a car this sp Had a very specefic set of requirements for a replacement for our last 07 Pilot. A friend recommended Sean at Westbrook after he bought a car this spring. Sean not only was knowledgeable about the product but also very helpful getting us a great deal. With straightforward promt communication we arrived at a very reasonable agreement. Happy to be able to do business with Westbrook Honda Thank you to the team there for the easy experience More
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Thank you Sean!! Thank you Sean Bowen for making our purchase of our new Honda CRV painless. From our first introduction to the time we drove off the lot with our purc Thank you Sean Bowen for making our purchase of our new Honda CRV painless. From our first introduction to the time we drove off the lot with our purchase, you were professional, courteous, and compassionate to our needs. You are the epitome of what all car salespeople should strive to emulate!! We feel we not only established a great working relationship but also made a new friend. We will not hesitate to recommend you to both family and friends. Again, thanks Dean for being a class act! More
Pleasant Experience Sean is a very pleasant young man with the professionalism, knowledge, and personality that helps you feel at ease at such an anxious time...buying a Sean is a very pleasant young man with the professionalism, knowledge, and personality that helps you feel at ease at such an anxious time...buying a car!! From the moment we talked on the phone till after I signed the papers Sean was there, reassuring me of my choice, but never being pushy. Dan Alford is also very efficient in his financial job, making that part fast and fun. TY!! Even after my purchase, I had a concern with the backup camera. Sean called me and reassured me that was quite normal and if it continues just bring it back to be fixed. I will look forward to continuing my business at Westbrook Honda. Thank you all again. Diane More
Extremely Disappointed and Upset!! I would not recommend Honda of Westbrook to anyone. During the test drive I heard a noise but I was assured it would be taken care of. The service MAN I would not recommend Honda of Westbrook to anyone. During the test drive I heard a noise but I was assured it would be taken care of. The service MANAGER supposedly look at the car and fixed the issue, however on the ride home, I noticed the same exact noise, which was 1st gear clutch noise. I immediately contacted the service department and brought it back the next day. So they could take a look at the my car AGAIN... service manager said they replaced both of the axles in the front and fixed the issue. I came back to pick it up the car and come to find out it’s still making the noise as before. Now they’re giving me the run around saying it’s the struts. I had another certified shop look at it for a second opinion and he said that car needs a new clutch, flywheel, throw out bearing, pressure plate and so on. However Honda of Westbrook doesn’t think that’s the issue because they won’t spend the money to fix the car the right way, instead they are fixing up all the other parts that should of been taken care of before my delivery date. In the mean time weeks have gone by since I purchased the car. I’m not able to drive yet and the noise still isn’t fixed. More