Westbrook Honda

Service department We purchased new tires for a car we bought with them. At the time the service person didn’t advices that the tires were under warranty and that we cou We purchased new tires for a car we bought with them. At the time the service person didn’t advices that the tires were under warranty and that we could get part of the cost of the new one. We didn’t know at the time. Moving forward the new tires came defective and we tried to get service. They indicated now that we need to take the claim to the tire manufacturer. When questioned about all the problems we had with old tires and new ones bought from them, service manager indicated the they have been nice enough by giving us the paperwork to deal with the tire company, that he didn’t dealt with the issue with the first set and that we were in our own getting the refund from the tire company. That he was nice enough, this time. So Westbrook Honda screwup the first time but was not him so no harm done. After been a 15 year customer with several Honda and Toyota cars from the Lorenson family I expected more. I guess I will be taking my business somewhere else. More

Positive buying experience Very positive experience......the preowned certified car I saw online & inquired about was waiting ready to test drive when I arrived, all my questio Very positive experience......the preowned certified car I saw online & inquired about was waiting ready to test drive when I arrived, all my questions were thoroughly answered, never any pressure given to buy, and everyone was very friendly & easy to work with. I made my decision and was able to drive my new Civic home that evening. More

Great Experience Sean’s knowledge and friendly demeanor made what is usually a very nerve wracking experience completely enjoyable. He helped us through every step inc Sean’s knowledge and friendly demeanor made what is usually a very nerve wracking experience completely enjoyable. He helped us through every step including playing with our 18 month old daughter to help us sign our paperwork. More

Westbrook Honda Was a Very Positive Experience I have never had a positive experience with a new car dealership before I went to Westbrook Honda to purchase a card. I wasn't sure whether I wanted I have never had a positive experience with a new car dealership before I went to Westbrook Honda to purchase a card. I wasn't sure whether I wanted to buy used or new or whether to purchase or lease. Sammy Amer helped me through a few changes of mind that I had. He was very patient and knowledgeable and he did his best to make sure that I found the car that I wanted, not just the car that he wanted to sell to me. In the end, after I changed my mind several times, he found the car that was a perfect fit for me. Manny (new car sales manager) and Danny (finance) were also very helpful because they gave me correct information, did not try to push me in one direction or another, and were just honest with me. I was very impressed and look forward with confidence to bringing my car in for service. More

Once Again, Great Westbrook Honda Experience Once again, EXCELLENT salesmanship from Sean Bowen. Sean’s knowledge of the Honda vehicle and courteous nature sold this car. Excellent work Sean! T Once again, EXCELLENT salesmanship from Sean Bowen. Sean’s knowledge of the Honda vehicle and courteous nature sold this car. Excellent work Sean! This is my 2nd vehicle from Sean at Westbrook and have recommended his expertise to anyone I know looking to buy a vehicle. Also, the Service Department and staff rock, I have been coming there for many, many years. Great work Westbrook Honda, especially Sean!! More

A Real Honda dealer that takes care if there customers The service department, especially the advisor mark stack was perfect. They fixed the problem with my Honda. Professional, courteous. They set an exam The service department, especially the advisor mark stack was perfect. They fixed the problem with my Honda. Professional, courteous. They set an example for ny dealers should be like. I bought my car in Brooklyn ny. My next car will be in Westbrook Honda. 2020. That should say a lot. More

Great Buying Experience We were helped right away by a friendly salesman. He was straight forward and not pushy. He listened to what we wanted and what we didn’t and we never We were helped right away by a friendly salesman. He was straight forward and not pushy. He listened to what we wanted and what we didn’t and we never felt like he was trying to upsell or push us into something we didn’t want. Facility was clean and everyone was welcoming to us even with our two young kiddos checking things out. More

Never had a more pleasant car buying experience! In the past 35 years I’ve purchased 7 cars. My most recent purchase of a 2019 Honda Accord Sport was by far the most pleasurable experience of all. We In the past 35 years I’ve purchased 7 cars. My most recent purchase of a 2019 Honda Accord Sport was by far the most pleasurable experience of all. Westbrook Honda salesman, Sean Bowen was knowledgeable, courteous, friendly, efficient and thoughtful. He patiently and competently answered all my questions and made me feel like I was his number one priority. The whole process from start to finish was so easy due to Sean’s skill and attention to detail. I would highly recommend him! Dan Alford in finance also went above and beyond to be helpful. More

Love our CRV, love Westbrook Honda We decided to purchase a used CRV for the family. We went to Westbrook Honda, and they ended up being able to put us in a brand new one for less than We decided to purchase a used CRV for the family. We went to Westbrook Honda, and they ended up being able to put us in a brand new one for less than what we would have spent on a used one. The car is great, and our Sales rep, Liz Lowenstrom, was fantastic to work with! We are so happy with our experience there. More