Westbrook Honda

Scott Taylor, Vanessa and Sammy were all focused on my transaction, and were professional and personable. Vanessa is extremely knowledgeable and illuminated the most important coverages for me. Sammy wa transaction, and were professional and personable. Vanessa is extremely knowledgeable and illuminated the most important coverages for me. Sammy was very patient in educating me with all aspects of the features of the car. He also programmed my cell phone and walked me through the GPS and other components. Westbrook Honda is well represented with these three devoted employees. More

Sean Bowen gave us professional and accurate information about our purchase. Sean worked with the sales manager to make sure we were given a good and fair trade in value on our trade. A price was set! I about our purchase. Sean worked with the sales manager to make sure we were given a good and fair trade in value on our trade. A price was set! I knew what was coming next, the meeting with Business Manger better known has the “Terminator”. To our surprise we meet with Vanessa Seliokas, a professional who knows her job. Vanessa took us down the road financial awareness in buying a new car! Vanessa was clear, and informative though the process. My wife and I, were pleased to leave Vanessa’s office feeling good about our decision’s. So we can say no Terminator, here at Westbrook Honda. We would like to thank Vanessa and Sean for there professional attitude and performance! We brought a 2021 Honda CRV Touring automobile. Sean ran through all the last minute details about our purchase before leaving for home. There is only 4 stars for price because we all believe price can always be better. More

Leo Gallego was a knowledgeable, patient, and kind salesman who made purchasing my 2021 Honda HR-V a dream! Great experiences continued with the Manager and Finance man. Highly recommend to anyone wh salesman who made purchasing my 2021 Honda HR-V a dream! Great experiences continued with the Manager and Finance man. Highly recommend to anyone who asks! More

Wonderful salesman- pleasure doing business with Wonderful salesman- pleasure doing business with him! Very professional, considerate, took the time to help me set up a few things before I drove a Wonderful salesman- pleasure doing business with him! Very professional, considerate, took the time to help me set up a few things before I drove away after buying the car, More

The service department at Westbrook Honda, leaves a lot to be desired. They do not rotate tires upon request. I bought brand new tires from them in 2018 only to have to purchase new ones in September of to be desired. They do not rotate tires upon request. I bought brand new tires from them in 2018 only to have to purchase new ones in September of 2018. When I took the car to the tire place, they informed me that there was no way with the treads that the tires were rotated every 5, 000 miles. When I tried to reach Westrook regarding this and the fact that less than 30,000 miles later I needed 4 brand new tires, they didn't care. Asked to speak to the service manager Glen and was placed on hold for 15 minutes and then told HE would call me back. Only 2 minutes later to have a lady call me back stating that it their paperwork shows that the tires were rotated. Fast forward to today, oil and filter change at my new place.... They informed me that I have an excessive oil leak from the rear valve cover. Which I know for the past two oil and filter changes Westbrook Honda charged me over $1300 to fix axle seal and oil seal leaks. If they fixed them, how come I am still having leaks? They CHARGE and DO NOT do the service. When you call to speak to someone they don't connect you! Very frustrating. I would NEVER buy or bring my car for service to Westbrook Honda! More

Leo Gallego was just great and very helpful! He rea;ly knows his cars and is very knowledgeable. He was honest and excellent! I will be bringing my family here for cars and I will ask for him. knows his cars and is very knowledgeable. He was honest and excellent! I will be bringing my family here for cars and I will ask for him. More

The people who work at Westbrook Honda make you feel like family. They have the best customer service I have ever experienced. The waiting area is comfortable and you can use the wifi while your car is being family. They have the best customer service I have ever experienced. The waiting area is comfortable and you can use the wifi while your car is being serviced, or you can watch TV, have a cup of coffee or bottle of water. They have a vending machine to get a soda or chips. When your car is finished they will run it through the car wash for you, as well. More

Salesman Sean Bowen is excellent, very professional, personable, no pressure, and extremely knowledgeable, knows his business! Highly recommend Sean, great guy!!!! Bought a used, like new Pilot Touri personable, no pressure, and extremely knowledgeable, knows his business! Highly recommend Sean, great guy!!!! Bought a used, like new Pilot Touring! Very satisfied! More

Very Straight forward. They had the Pilot we wanted. Scott Taylor at Westbrook Honda is a problem solver. Our was not the easiest sale. We had two cars to trade in; a 2010 Pilot with 190K and a 2019 Min Scott Taylor at Westbrook Honda is a problem solver. Our was not the easiest sale. We had two cars to trade in; a 2010 Pilot with 190K and a 2019 Mini. We decided we were long on cars but still really needed the size and flexibility of a bigger car. Our choice was to invest in another Pilot. Scott came to our home on his day off (Sunday) looked over our vehicles and said he would have a proposal for me the next morning. True to his word, I received an email detailing what they could give me for each car, and the discounts they could offer on the two Pilots we were considering. They were very good at honoring the Truecar discount. We all want more for our trades but their numbers were fair. You can't ask for more than fair. We picked up our 2020 Pilot Touring edition on Monday afternoon without even test driving the car. That's trust in a brand. They were all VERY respectful of social distancing with masks and plexiglass shields. Thanks Scott. More