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Westbrook Honda
Westbrook, CT
245 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 245 reviews
April 10, 2012
I had a great experience working with Manu in purchasing our new car. Manu was very knowledgeable about the car, taking the time to explain all the features. I had 2 children with me, 8 and 5, and he was our new car. Manu was very knowledgeable about the car, taking the time to explain all the features. I had 2 children with me, 8 and 5, and he was very patient and accomodating. He responded to calls and questions timely and made the process easy. This is my second purchase from the dealership and I plan to return. I've also used the service department and they do great work. More
by ajjatthebeach
April 09, 2012
I checked out Westbrook Honda after a recommendation and being told by another local Honda dealer that I was unable to get out of a bad loan with another company for a used (pre-owned car) and would need a being told by another local Honda dealer that I was unable to get out of a bad loan with another company for a used (pre-owned car) and would need a lease. Leasing wasn't something I personally was interested in, so just for kicks I went to visit Westbrook Honda after calling and getting Tim on the phone. He was very helpful, took down all of the information and listened. He knew what I wanted and what I didn't want, he didn't show me cars he already knew I wasn't interested in or bring up the idea of a lease. This made a car buying experience better then I could have imagined. He helped me find a 2011 Honda with just under 9,000 miles and certified so I wouldn't need the extra warranty the other company had over-charged me on. They gave me a fair price for my trade in and didn't require too much for me to get out of the bad deal. I especially liked that Tim was very nice about me having a fourteen month son and helped me to make sure my large stroller would fit in the trunk and the carseat in the car. This is something all parents can relate to. Overall, love driving the new car and feel like it's more reliable and safe for my son and I. I would recommend Honda of Westbrook to friends and family that are looking for a decent place to shop, get a large variety and good service. More
by Chellie115
Employees Worked With
Tim Devlin
March 18, 2012
The service personnel were friendly and easy to work with. They took care of any questions or concerns I had with the vehicle. They were also kid friendly, which was important. with. They took care of any questions or concerns I had with the vehicle. They were also kid friendly, which was important. More
by tanyastanley
March 08, 2012
We thought Luke was as accommodating as he could be. Very knowledgeable and friendly. He was also quite patient as we had a six-year-old with us. We previously leased a CRV and have been very happy with the knowledgeable and friendly. He was also quite patient as we had a six-year-old with us. We previously leased a CRV and have been very happy with the Westbrook Honda service department. More
by Rick Perrault
Employees Worked With
Luke Pannone
March 03, 2012
We went to look at a car we saw online. It had been sold so we were offered another car at the same price. There was a sale running and they got us the sale price on the last day of the sale. Everyone was so we were offered another car at the same price. There was a sale running and they got us the sale price on the last day of the sale. Everyone was friendly and courteous. Our dealer, Sean, is a new employee to the dealership. He made every effort to ensure our satisfaction and we were his first sale. We will recommend this dealership and this Salesman to others. More
by 10cobalt12
Employees Worked With
Sean Pagano
February 27, 2012
Originally went to get a oil change on my honda cr-v. Waited a while so knew right away that there were gonna be repairs needed. The guy at the desk for the MECHANIC station was really nice and numbered Waited a while so knew right away that there were gonna be repairs needed. The guy at the desk for the MECHANIC station was really nice and numbered each repair I would need in number of importance(which i asked and he really didn't need to do). I have been thinking of trading in my car for a different Honda for a while and this gave me a good opportunity/reason/excuse to. The guy set me up with sales consultant LARRY BAGLEY. I already knew exactly what type of car I was interested in, so that made things a little easier. We talked about the car I was trading in and the new car I would be interested in. While the Cr-v was getting apprasied,I took a test drive in the civic ex coupe. Larry was really easy to talk to, not pushy at all and was really informative about the car. The same day went home with the civic and a couple days later had the car registered and blue tooth set up(they even washed and vacummed it out while I was finishing with the financing). Throughout the process I never felt pressured or uncomfortable. Buying a car through Westbrook Honda was actually...fun and made me have a different postitive impression on car salesmen. I'm pretty picky---> the whole process went perfectly. Was set up with a excellent sales man, communicated with a great sales manager and friendly finance manager. Couldn't of been better and I have nothing negative to say(except my interest rate---but you get what you pay for and it's worth it; I Love the car!) Larry Bagley, Mike Hamilton, & Randy Searles were professional, friendly, personable, informative, and after leaving the dealership were easy to contact about registration/finacing. Def. recommend westbrook honda:-) More
by SEK88
Employees Worked With
Mechanic, Larry Bagley, Mike Hamilton, Randy Searles
January 29, 2012
This was the best experience we have ever had at a dealership. Everyone was very friendly, helpful, personable and knew all the answers (or found out quickly). All of the employees at Westbrook Honda dealership. Everyone was very friendly, helpful, personable and knew all the answers (or found out quickly). All of the employees at Westbrook Honda seemed as if they were all family, the vibe was great, smiles all around. They are very thoughtful and made sure we got the best car for our needs. We were even given a nice loaner until our new car arrived. When we picked up our new car we had a 2 hour in depth appointment "getting to know your car" and we couldn't have asked for more! Thank you Manu & Westbrook Honda! More
by GardnerFam
Employees Worked With
Manu Serohi
January 26, 2012
Manu was a great dealer! His willingness and dedication to his job was a plus! Able to agree on a price that we felt comfortable with thanks to Manu! Great car - great in the snow!!!! to his job was a plus! Able to agree on a price that we felt comfortable with thanks to Manu! Great car - great in the snow!!!! More
by JDMM
Employees Worked With
Manu Serohi, Randy,
December 19, 2011
Larry was very helpful in helping us to choose the right car for us. He really understands customer service and provided us with a great car buying experience. car for us. He really understands customer service and provided us with a great car buying experience. More
by us1063
Employees Worked With
Larry Bagley
November 27, 2011
After having had a bad experience at another dealership I was pleasantly surprised how nice it was working the Manu and Westbrook Honda. Manu listened to what I was looking for and what I wanted and didn't was pleasantly surprised how nice it was working the Manu and Westbrook Honda. Manu listened to what I was looking for and what I wanted and didn't want and didn't try to talk me into something that I didn't want or need. More
by Joanne Kelley
Employees Worked With
Manu Serohi
