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Westbrook Honda
Westbrook, CT
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
March 18, 2012
The service personnel were friendly and easy to work with. They took care of any questions or concerns I had with the vehicle. They were also kid friendly, which was important. with. They took care of any questions or concerns I had with the vehicle. They were also kid friendly, which was important. More
by tanyastanley
March 08, 2012
We thought Luke was as accommodating as he could be. Very knowledgeable and friendly. He was also quite patient as we had a six-year-old with us. We previously leased a CRV and have been very happy with the knowledgeable and friendly. He was also quite patient as we had a six-year-old with us. We previously leased a CRV and have been very happy with the Westbrook Honda service department. More
by Rick Perrault
Employees Worked With
Luke Pannone
March 03, 2012
We went to look at a car we saw online. It had been sold so we were offered another car at the same price. There was a sale running and they got us the sale price on the last day of the sale. Everyone was so we were offered another car at the same price. There was a sale running and they got us the sale price on the last day of the sale. Everyone was friendly and courteous. Our dealer, Sean, is a new employee to the dealership. He made every effort to ensure our satisfaction and we were his first sale. We will recommend this dealership and this Salesman to others. More
by 10cobalt12
Employees Worked With
Sean Pagano
February 27, 2012
Originally went to get a oil change on my honda cr-v. Waited a while so knew right away that there were gonna be repairs needed. The guy at the desk for the MECHANIC station was really nice and numbered Waited a while so knew right away that there were gonna be repairs needed. The guy at the desk for the MECHANIC station was really nice and numbered each repair I would need in number of importance(which i asked and he really didn't need to do). I have been thinking of trading in my car for a different Honda for a while and this gave me a good opportunity/reason/excuse to. The guy set me up with sales consultant LARRY BAGLEY. I already knew exactly what type of car I was interested in, so that made things a little easier. We talked about the car I was trading in and the new car I would be interested in. While the Cr-v was getting apprasied,I took a test drive in the civic ex coupe. Larry was really easy to talk to, not pushy at all and was really informative about the car. The same day went home with the civic and a couple days later had the car registered and blue tooth set up(they even washed and vacummed it out while I was finishing with the financing). Throughout the process I never felt pressured or uncomfortable. Buying a car through Westbrook Honda was actually...fun and made me have a different postitive impression on car salesmen. I'm pretty picky---> the whole process went perfectly. Was set up with a excellent sales man, communicated with a great sales manager and friendly finance manager. Couldn't of been better and I have nothing negative to say(except my interest rate---but you get what you pay for and it's worth it; I Love the car!) Larry Bagley, Mike Hamilton, & Randy Searles were professional, friendly, personable, informative, and after leaving the dealership were easy to contact about registration/finacing. Def. recommend westbrook honda:-) More
by SEK88
Employees Worked With
Mechanic, Larry Bagley, Mike Hamilton, Randy Searles
January 29, 2012
This was the best experience we have ever had at a dealership. Everyone was very friendly, helpful, personable and knew all the answers (or found out quickly). All of the employees at Westbrook Honda dealership. Everyone was very friendly, helpful, personable and knew all the answers (or found out quickly). All of the employees at Westbrook Honda seemed as if they were all family, the vibe was great, smiles all around. They are very thoughtful and made sure we got the best car for our needs. We were even given a nice loaner until our new car arrived. When we picked up our new car we had a 2 hour in depth appointment "getting to know your car" and we couldn't have asked for more! Thank you Manu & Westbrook Honda! More
by GardnerFam
Employees Worked With
Manu Serohi
January 26, 2012
Manu was a great dealer! His willingness and dedication to his job was a plus! Able to agree on a price that we felt comfortable with thanks to Manu! Great car - great in the snow!!!! to his job was a plus! Able to agree on a price that we felt comfortable with thanks to Manu! Great car - great in the snow!!!! More
by JDMM
Employees Worked With
Manu Serohi, Randy,
December 19, 2011
Larry was very helpful in helping us to choose the right car for us. He really understands customer service and provided us with a great car buying experience. car for us. He really understands customer service and provided us with a great car buying experience. More
by us1063
Employees Worked With
Larry Bagley
November 27, 2011
After having had a bad experience at another dealership I was pleasantly surprised how nice it was working the Manu and Westbrook Honda. Manu listened to what I was looking for and what I wanted and didn't was pleasantly surprised how nice it was working the Manu and Westbrook Honda. Manu listened to what I was looking for and what I wanted and didn't want and didn't try to talk me into something that I didn't want or need. More
by Joanne Kelley
Employees Worked With
Manu Serohi
September 11, 2011
My husband and I went into Westbrook Honda for an oil change on our 2006 Honda Accord. We came home with a new 2011 Honda Accord! Manu was very helpful and easy to talk to. He was very serious about s change on our 2006 Honda Accord. We came home with a new 2011 Honda Accord! Manu was very helpful and easy to talk to. He was very serious about selling us a car but didn't pressure us into buying. He showed us all the wonderful features or the car. This is our 4th Honda Accord each one better than the last. Hopefully when we are ready to buy our next car Manu will still be there. We look forward to seeing him on our first oil change visit. More
by vnegrelli
Employees Worked With
Manu
August 22, 2011
Manu and all the other sales and management people , took their time in working with me so I was able to get the best deal for a new car. I have bought, along with my husband ,other cars from westbrook Hond their time in working with me so I was able to get the best deal for a new car. I have bought, along with my husband ,other cars from westbrook Honda. I feel good about my purchase and hope to in the future continue to buy from Westbrook Honda. More
by waves
Employees Worked With
Manu Serohi
