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Westbrook Honda
Westbrook, CT
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My family and I visited a number of Honda and Acura dealerships over the past four weeks and we found Westbrook Honda to be the most informative. Our objective was to find a car for our daughter that dealerships over the past four weeks and we found Westbrook Honda to be the most informative. Our objective was to find a car for our daughter that was both youthful and safe. We were so impressed by Sammy Amer's overview of all the safty features in your Honda. It was for that reason we decided to make the purchase of your Honda Accord Coupe. We learned so much from Sammy. We just couldn't get over the how no other dealership covered such an important factor in a vehicle. Sammy definatly put our minds at ease for safty. Larry Bagley also played a big role in our decision on purchasing a car from Westbrook Honda. This purchase was going to be our daughter's first big buy. Larry helped to put her mind at ease by telling her how he too was nervous the first time he made his big purchase. He was able to help her find a car that had all the features she was looking for in a car and at the same time staying within her budget. More
From the moment I parked at the dealership, a smiling sales representative greeted me and offered his help. I knew which particular vehicle I was interested in-- my sister-in-law had just called my atten sales representative greeted me and offered his help. I knew which particular vehicle I was interested in-- my sister-in-law had just called my attention to it from an online search she had conducted. He was able to take me right to it; and after an initial inspection, we went to the office for a cup of tea as we further discussed my needs and plans. Afterwards he accompanied me on a short test drive in the locale-- I live nearby. I was very impressed with the car, and especially with the representative, as he patiently answered my questions. I paid a deposit to hold the car for two days, so I could go home to discuss the matter with my family and my financial adviser-- I am retired, and must proceed cautiously with any significant purchase. I was ready to proceed with the deal when I returned. That day I paid a second deposit and took a longer drive. When I got back from that, I was offered a delicious lunch as we quickly settled on the remaining financial details. I signed the agreement on the spot and made another appointment for three days later, when I brought in a cashier's check for the final payment; the transfer was completed over a cup of coffee. Throughout I enjoyed a very pleasant experience, and I never felt pressured or rushed. I would not hesitate to return to this dealership in the future, and can honestly recommend it to any of my friends and acquaintances. More
We received excellent service from Tim Devlin and the rest of the sales staff at Westbrook Honda. Tim listened carefully to what we were looking for, then he patiently and regularly contacted us with pos rest of the sales staff at Westbrook Honda. Tim listened carefully to what we were looking for, then he patiently and regularly contacted us with possible used vehicles that fit our particular needs. Once the proper vehicle showed up on their lot, Tim contacted us right away and arranged a test drive. There was no pressure, and all our needs were met. Our experience with Tim and Westbrook Honda changed our opinions about buying cars from dealers. We're very satisfied with our purchase. More
Westbrook Honda has never let me down. My family has purchased/leased 3 vehicles with them so far and I will certainly continue to go back in the future. The employees work hard to get you the best deal purchased/leased 3 vehicles with them so far and I will certainly continue to go back in the future. The employees work hard to get you the best deal possible. Everybody there is friendly and knowledgeable. The facility itself is clean and inviting. While you are waiting, you can help yourself to a free cup of tea/coffee/water. Service there is great too! No need for a service appointment. Just drive right in and you are good to go. Although I have never used this service, I believe they have a van that will drop you off and pick you up at the outlet mall down the road while you wait for your car. Overall, this Honda dealership is one of the best. More
I had been comparison shopping for a new car at several Honda dealerships. I wasn't sure which Honda would fit my needs (Accord, Civic or Fit). I was helped by Manu Serohi, who I found to be very frien Honda dealerships. I wasn't sure which Honda would fit my needs (Accord, Civic or Fit). I was helped by Manu Serohi, who I found to be very friendly, hard working and very knowledgeable. When I told him I needed to think it over, he was patient and understanding. It had been 17 years since I had purchased a new car. Manu and Mike Hamilton gave me the best deal. Manu was also assisting Michael Hulbert, who I believe was a new emloyee in training. I think Manu did an excellent job in the process of selling me a new car and training a new employee. Manu is very professional in every aspect of the word. Manu and Mike Hamilton were helpful in working out the best financing for my circumstances. Randy, handled the paperwork and explained the documents fully. This is the second Honda I purchase from Westbrook Honda, the first being 17 yrs ago and I returned again and was very pleased. Thank you to all! Great experience More
My wife and I had been shopping for a car a few months ago. We were helped by Manu, and never forgot the friendly and knowledgeable service he provided. When we told him that we wanted to wait a few month ago. We were helped by Manu, and never forgot the friendly and knowledgeable service he provided. When we told him that we wanted to wait a few months, we expected that he would be disappointed and put on pressure. To the contrary, Manu was friendly, and told us that he looked forward to seeing us when we were ready. We never forgot him, so, yesterday we returned to buy our car. No shopping around for the best deal; we were certain that Manu would give us the best deal. Once again, he was very hard working, friendly, extremely knowledgeable. Manu not only helped us greatly with selecting our car, but was very helpful with structuring the best financing for our circumstances. Last night, after we drove home, I spent some time studying the paperwork. It was then that I realized how good a deal we had -and - we love the car. Chris, who handled the paperwork explained the documents fully, explained our options, and also never put on any pressure. This dealership is a credit to Honda and has earned our loyalty and appreciation. It is a privilege to be able to publicly say these things about them. And, by the way, just meeting Manu is worth the visit. The Millers More
Larry was very professional, friendly and helpful. He made it a great experience!! He was sensitive to our needs and made it happen!!! He hooked us up with a great car and we are grateful....We will be b made it a great experience!! He was sensitive to our needs and made it happen!!! He hooked us up with a great car and we are grateful....We will be back again!!! THANK YOU LARRY!!!! More
This past week I had finally paid off my previous car and This past week I had finally paid off my previous car and decided it was time to look for a new vehicle that was safe for my family to drive. M This past week I had finally paid off my previous car and decided it was time to look for a new vehicle that was safe for my family to drive. My wife and I were ready to purchase a new or used vehicle that fit exactly what we were looking for. I ended up at Westbrook Honda after a bad experience at another Honda dealership that left me apprehensive in buying something new to drive. The staff at Westbrook went above and beyond to find a vehicle that fit my budget and within my timeline. There was no "run-around" or misgivings in terms of what they were offering and what I wanted to buy. They took time and care to treat me like a valued customer (even though it was my first time at the dealership). I would highly recommend their staff to anyone looking to purchase a new or used car. They made the experience, as worthwhile and comforting as possible. More
Working with Manu, Mike and Jim on my purchase has been more than pleasurable. Both Manu and Mike did what ever it took to put me in a vehicle that made sense given my budget. Manu always followed up when more than pleasurable. Both Manu and Mike did what ever it took to put me in a vehicle that made sense given my budget. Manu always followed up when I asked him to and always did what he said. I will absolutely reccomend Manu and his team (Mike/Jim)at Westbrook Honda. More