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Westbrook Honda
Westbrook, CT
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
January 22, 2013
1RST TALK TO MANU ON THE PHONE RE TRADING ACURA MDX 2003 FOR HONDA CRV. HE WAS HELPFUL AND FRIENDLY (NOT PUSHY) ANSWERED ALL QUESTIONS RE THE TRADEIN CAR AND RE NEW CAR. LOOKED LIKE WE COULD MAKE A DEAL. FOR HONDA CRV. HE WAS HELPFUL AND FRIENDLY (NOT PUSHY) ANSWERED ALL QUESTIONS RE THE TRADEIN CAR AND RE NEW CAR. LOOKED LIKE WE COULD MAKE A DEAL. I WAS CONCERNED DRIVING ONE HOUR TO WESTBROOK WITH THE ACURA IN GREAT NEED OF REPAIR, THAT MANU WOULD NOT PURSUE OUR PHONE CONVERSATION, BUT JUST TRY TO MAKE A SALE. MANU HAD BEEN TOTALLY HONEST WITH ME SO I BOUGHT THE NEW CAR. THIS IS THE BEST EXPERIENCE I HAD, I DID NOT FEEL PRESSURED. AFTER THE SALE, MANU EXPLAINED ALL ABOUT THE CAR NEVER RUSHING ME AND MAKING ME WELCOME TO CALL HIM IF I STILL NEEDED INSTRUCTIONS. I PURCHASED THE GPS, AND IT WAS COMPLICATED FOR ME TO NAVIGATE. I WOULD RECOMMEND ANYONE LOOKING TO BUY A HONDA TO REQUEST MANU More
by renable
January 03, 2013
Manu was very knowledgeable and efficient in explaining leasing options and completing the paperwork for our recent lease of a 2012 HOnda Civic. Extremely thorough. He earned our trust, and we would reco leasing options and completing the paperwork for our recent lease of a 2012 HOnda Civic. Extremely thorough. He earned our trust, and we would recommend him to friends and family. More
by Sandy Lepine
Employees Worked With
Manu Serohi
December 31, 2012
Manu was extremely helpful when we bought our new 2013 Accord. He explained each of the vehicle features and showed us different trim levels until we found a car that we were happy with. He was very pat Accord. He explained each of the vehicle features and showed us different trim levels until we found a car that we were happy with. He was very patient while my wife and I test drove three different cars before we decided which one to buy. We would definitely recommend anyone who wants a great buying experience to see Manu! More
by timlucas
December 20, 2012
We just leased a CRV and dealt with Manu Serohi. He treated us very well and was very courteous and informative. We will definitely use him as a salesman the next time we lease or buy. We have been de treated us very well and was very courteous and informative. We will definitely use him as a salesman the next time we lease or buy. We have been dealing with Westbrook Honda for the past 4 years and their service department is also excellent! Our paperwork was done by Randy Searles and he was also very informative and was a pleasure to deal with. We also met Ed Femc and was also impressed with his approach on customer care! More
by rose.jacob.9
December 14, 2012
This is the fourth car I purchased from this dealer. I have had satisfactory experiences during that process as well as when I return for service. Friendly, acomodating staff. have had satisfactory experiences during that process as well as when I return for service. Friendly, acomodating staff. More
by claudiab203
December 13, 2012
We have purchased 2 new vehicles and lease/financed two other new vehicles from Westbrook Honda in the past 6 years. Manu Serohi was the salesman we dealt with regarding the lease financing in the last tw other new vehicles from Westbrook Honda in the past 6 years. Manu Serohi was the salesman we dealt with regarding the lease financing in the last two years. I always consider purchasing or leasing a new vehicle a great big headache similar to having a root canal. Manu has steered us well through the process and has assisted us in working out glitches based on our specific needs. He is very courteous, professional, and trustworthy. We will definitely consider him when we need to either purchase or lease another vehicle. More
by MTL
November 30, 2012
Outstanding customer service... Best salesperson ever...highly recommended...This is my 11th new accord and I wouldn't buy from anyone else..thanks again Larry... ever...highly recommended...This is my 11th new accord and I wouldn't buy from anyone else..thanks again Larry... More
by sesty1
November 29, 2012
It was a pleasurable experience working with Larry during the process of buying our car. He was informative, patient, communicated freely and politely before and after our purchase. We highly recommend hi the process of buying our car. He was informative, patient, communicated freely and politely before and after our purchase. We highly recommend him because of his friendly, professional manner and willingness to work with and for the customer. Great success to you Larry. We love our CRV XL. Daria & John More
by Krawchuk
Employees Worked With
Larry Bagley
November 04, 2012
This was the third car that I've purchased from Westbrook Honda and from Larry Bagley. He is very personable, works hard, and is always looking out for the customer. When we wanted a Honda Accord and there w Honda and from Larry Bagley. He is very personable, works hard, and is always looking out for the customer. When we wanted a Honda Accord and there wasn't one that fit our budget on the lot, we used the Lorensen website to locate one at Honda of Watertown. He made several calls to inquire about the history of the car and didn't stop until the car was delivered to Westbrook. When it came time to make a deal, Larry was helpful in getting us a good deal. When we went to pick up the car, there was a change in the % rate for the financing, and it was a simple miscommunication. We went ahead with the deal but to show that they cared about our business, Chris Paduch, gave us a voucher for two free oil changes. I understand that mistakes can happen but it's what a dealership does to make amends that truly shows that they care about their customers. I would highly recommend this dealership as well as personally recommend Larry as a salesman. We will be back for our next car. More
by tkt925
October 21, 2012
I am so impressed with this dealership, I just leased a 2012 Honda Accord Coupe and I have never had a better experience with a dealership in my life. I dealt with Larry Bagley and Randy Searles and I woul 2012 Honda Accord Coupe and I have never had a better experience with a dealership in my life. I dealt with Larry Bagley and Randy Searles and I would highly recommend anyone to go to Westbrook Honda and deal with Larry and Randy. They did not push me into anything, they were honest, straight forward and they both helped me with every single thing I needed and wanted. I am so happy with my experience I had with them. If your looking to get a Honda, this is definitely the place you want to go. Thanks again Westbrook Honda with helping me get the car I wanted=)!!!! More
by jocelynvincent
