Westbrook Honda
Westbrook, CT
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I recently went to Westbrook Honda to look for a new car. I was greeted by Sam Amer outside and we went inside to discuss what car I was looking for and with what options. I had already visited another loca I was greeted by Sam Amer outside and we went inside to discuss what car I was looking for and with what options. I had already visited another local dealership and got their botton line price so I had a price and the model of the car I wanted. Ron Bachta the General Manager came over and introduced himself and said if there was anything he could help us with please feel free to ask. Sam was very professional and knowlegeable and found us the exact car I wanted. I didn't tell them the price I had from the other dealership but Ron was able to beat the price. So I am now the proud owner of a 2013 Honda Accord . Sam showed us around the dealership and the service area. He explained everything in the car and how to use it. I was the best experience I have ever had buying a new car. Sam even followed up with a email thanking us and a phone call to ask how I was enjoying my new car and if I had any questions. He gets a A+ for customer service. I would highly recommend Sam Amer and Westbrook Honda. More
Sean Bowen was very knowledgeable and helpful and pleasant. He made the experience much less stressful than I anticipated it would be. He was very conscientious and made contact a couple of times a pleasant. He made the experience much less stressful than I anticipated it would be. He was very conscientious and made contact a couple of times after the purchase just to make sure I was happy with the car. More
Great experience all around. They listened when I spoke, they spoke when I asked questions and treated me like a custom deserves. Even repaired the punctured tire on my wife's car to help me out. Thanks Sea they spoke when I asked questions and treated me like a custom deserves. Even repaired the punctured tire on my wife's car to help me out. Thanks Sean and Ed! More
We have been doing business with Westbrook Honda for over 10 years now. There was no question where we were going to buy our next vehicle. Everyone that is employed there is very friendly and makes sure we a 10 years now. There was no question where we were going to buy our next vehicle. Everyone that is employed there is very friendly and makes sure we are happy. Recently we purchased a 2013 Pilot from Sammy Amer. He was incredibly friendly and met all our needs. He gave us a great price and made sure that we were completely happy with our new vehicle. More
We had a very great experience with Westbrook Honda. The time and effort put into our visit was very much appreciated. That is why we have given it a great rating. They were also very friendly and did all time and effort put into our visit was very much appreciated. That is why we have given it a great rating. They were also very friendly and did all they could to make this a nice experience for our daughter for her first car. More
Overall our experience was fine. Was not expecting to purchase a car that day but walked out with a new CRV. We were looking for something reliable and good mpg...looks like the Honda fit the bill. Sean purchase a car that day but walked out with a new CRV. We were looking for something reliable and good mpg...looks like the Honda fit the bill. Sean is a great up and coming sales person who will go far in what ever he chooses to do. More
This would be the second Honda I have purchased from Westbrook Honda in the last 5 years. Both times salesperson Sammy Amer worked with me through the sales process and I came away feeling that I got no Westbrook Honda in the last 5 years. Both times salesperson Sammy Amer worked with me through the sales process and I came away feeling that I got not only a great car but a great deal as well. He is a very personable dedicated and knowledgeable person and I found him to be easy going and comfortable to deal with. After the sale was made he took the extra time and effort to solve any problems that came up from time to time. The service department at Westbrook is second to none and once again the level of comfort and personal service they provide is considerable. Honda is a great car, reliable, fun to drive , and fairly inexpensive to own. My first CRV bought in 2008 has 90,000 miles on it and I have had to actually repair very little in all that time. It has been a joy to own and to drive. I look forward to the same from my new 2013. I can only hope that in another few years when I am ready for another car that Sammy Amer is still there to make yet another deal with me. He is the most dedicated car sales person I have ever met. By example after I bought my first Honda during which I traded the car I had previously driven, Sammy showed up at my home one Saturday to return a personal item that I had left in my old car by mistake. He is second to none. Jan Berry Guilford Ct. (Not in any way a Honda employee-just a driver) 4/6/13 More
Sammy Amer is a consumate professional! This is our second time buying a vehicle from this dealership, but specifically from Sammy. This entire dealership, from the Parts Department & Service to Randy second time buying a vehicle from this dealership, but specifically from Sammy. This entire dealership, from the Parts Department & Service to Randy the Business Mgr. make purchasing and/or servicing a vehicle as painless as the process can possible be! We would highly recommend Sammy Amer and Westbrook Honda in the future. More
SAMMY AMER is a fantastic salesman! Friendly, informative, polite,knowledgeable and genuine are some of the words that come to mind when working with Sammy,. He kept us informed about when our ne informative, polite,knowledgeable and genuine are some of the words that come to mind when working with Sammy,. He kept us informed about when our new car would be in and what we needed to do with the DMV,insurance agency ,etc When we had a concern about something on the day we were to pick up the vehicle Sammy went straight to the general manager to get us the resolve we were looking for. He is an extremely thorough salesman! The Best!!!! More
Sammy is an excellent dealer, not pushy at all and very patient with finding different options for purchasing a vehicle. Was able to explain the vehicle very well, very knowledgeable about the vehicles he patient with finding different options for purchasing a vehicle. Was able to explain the vehicle very well, very knowledgeable about the vehicles he sells. Randy was extremely helpful in financing and making the rate we got for financing possable. Also found additional deals for us that only made the deal better. Look forward to coming back to buy my next vehicle. More