Westbrook Honda
Westbrook, CT
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Both Sammy Amer and Fred Royce exhibited professionalism and were willing to explain all of the issues regarding the lease of my new Honda. They were extremely courteous and helpful. and were willing to explain all of the issues regarding the lease of my new Honda. They were extremely courteous and helpful. More
Sammy, worked very hard -- as a negotiator between us and Fred -- to come up with a deal that was acceptable to us. Once the sale was made, he stayed involved to make sure all went smoothly, and took mo and Fred -- to come up with a deal that was acceptable to us. Once the sale was made, he stayed involved to make sure all went smoothly, and took more than a little time to explain all the features of this car when we took ownership. He was always pleasant, courteous, and very well informed. More
Don Shepard was a pleasure to work with. He is a very pleasant and courteous young man and he answered all of our questions. He listened to us and did not try to sell us anything beyond what we were i pleasant and courteous young man and he answered all of our questions. He listened to us and did not try to sell us anything beyond what we were interested in. We did not feel any pressure (as you do at most dealerships). Marianne and Bill Eagleson More
Had a great experience, Fred was a man of his word, felt really good walking out of dealer with my new Honda, great team at Westbrook Honda, Thanks for everything really good walking out of dealer with my new Honda, great team at Westbrook Honda, Thanks for everything More
Working with Sean was an exceptionally good experience. He returned all calls and initiated them when a problem on the expected date and availability of the car became an issue. He never tried to persuade He returned all calls and initiated them when a problem on the expected date and availability of the car became an issue. He never tried to persuade me towards another car nor did he hide any of the problems as they arose. In the end, I was able to get the car and color I wanted and he was able to help bring about a solution that improved the car deal as a whole. He is young, aggressive but not overbearing in his approach. He answers all questions and makes sure you have all documentation needed to drive from the dealership and know that the deal is finalized. He will also be there when and if you need help. More
I will start by stating that I would rather have a root canal than have to deal with a car dealer. My experiences over the years, including my first experience with Westbrook Honda back in 1997, had left m canal than have to deal with a car dealer. My experiences over the years, including my first experience with Westbrook Honda back in 1997, had left me with this feeling. So when it came time to purchase a new car for my wife, I fully prepared for “battle”. I visited various dealers, read reviews, checked the bluebook, etc. While looking at vehicles at Westbrook Honda, sure enough, a salesman (Sammy Sayed Amer) approached and offered his help. We said we were just looking and he said, “Okay”, and left us alone. Really? No “Pressure Tactic”? We did find one car that we were interested in so we talked to Sammy, got his card, and left. The following day, we called Sammy, gave him the stock number of the vehicle, and arranged a test drive. I did tell Sammy that I was not going to argue/barter. That if we decided to purchase the car, I wanted to be given one TOTAL final price (including all fees & taxes) and I would either say “Yes” or I would leave. The test drive was very good with a route that Sammy uses that lets you put the car through twists & turns, various types of parking, etc., to give you a great feel of the car. His knowledge of the vehicle was more in-depth than any of the literature that was available from Honda. He just about covered every item included and even fully explained each and every safety feature of the car. So the last item was the price. We did a trade-in. Sammy came back with the final price and I already had decided what I wanted for the trade-in and what my total price would be, which I felt would be more than fair to both myself and the dealer. And Sammy came back just under what would have been my maximum. We closed the deal and she drove the car home that day. I am sure that the other salesmen at Westbrook are very good, but if you are going to Westbrook Honda, and if he is there, I would recommend you ask for “Sammy”. You will not leave disappointed. More
Sammy was very helpful; he listened to all of our questions and concerns. He went out of his way to work with us explaining very carefully all the information we needed to know. We would highly recom questions and concerns. He went out of his way to work with us explaining very carefully all the information we needed to know. We would highly recommend him to anyone who is looking for a Honda. More
It was a very pleasant experience, the whole processes was very strait forward. Sammy our sales person gave us just what we asked for, which will keep us coming back for years in the future. Thanks agai was very strait forward. Sammy our sales person gave us just what we asked for, which will keep us coming back for years in the future. Thanks again!! More
I was treated with respect and my offer was treated seriously. We came to a final price without a lot of haggling. I would come here again to buy a car, and would recommend to friends and family. seriously. We came to a final price without a lot of haggling. I would come here again to buy a car, and would recommend to friends and family. More
Sammy approached us with a no pressure attitude. I explained what I was looking for and what I expected. He came through big time without all the hassles one expects when shopping for a car. Everyth explained what I was looking for and what I expected. He came through big time without all the hassles one expects when shopping for a car. Everything was taken care of in one day and I left in my new vehicle even with add-ons! Thank you Sammy and Westbrook Honda. This was my first- but probably not my last purchase here. More