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Westbrook Honda
Westbrook, CT
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
January 28, 2015
Great customer service from Henry! We wanted to make sure Henry was recognized for his outstanding customer service. He worked with us in December and January to arrange the purchase We wanted to make sure Henry was recognized for his outstanding customer service. He worked with us in December and January to arrange the purchase of our Honda Odyssey, and he was extremely helpful with all of our requests. Last Saturday, when we picked up the new minivan, he went the extra mile to make sure everything was ready. He then spent a lot of time with us in the new minivan going over every feature and function, saving us lots of time. He was fantastic - he set up our phones, explained how everything worked, and made the whole experience great. Thanks again! More
by Pat and Lynn
Employees Worked With
Henry Stirbl
January 24, 2015
Oil change and maintenance John and Zhane helped me a lot. I appreciate them very much. They are always willing to answer my questions and concerns. They are great workers. Ever John and Zhane helped me a lot. I appreciate them very much. They are always willing to answer my questions and concerns. They are great workers. Everyone I have worked with there have provided me world class customer service. More
by Dbrooks
Employees Worked With
Zhane, John Berkery
January 22, 2015
service of vehicle Zane in the service department was professional and explained in detail the areas which needed to be addressed in my vehicle. It was a pleasure to ha Zane in the service department was professional and explained in detail the areas which needed to be addressed in my vehicle. It was a pleasure to have my automobile serviced at Westbrook Honda. More
by fek
Employees Worked With
Zane
December 20, 2014
my service experience. got right in.. did multipoint inspection...explained it.....did service and talked to me about things that were found in inspection and reccomendat got right in.. did multipoint inspection...explained it.....did service and talked to me about things that were found in inspection and reccomendations for repair.....got repairs done and a complimentary car wash.... More
by karl2011
Employees Worked With
jason hastey
November 14, 2014
Recent purchase of a Used Car A very positive experience with Westbrook Honda and our sales rep Henry. The car we purchased was in excellent shape and had low mileage. The pric A very positive experience with Westbrook Honda and our sales rep Henry. The car we purchased was in excellent shape and had low mileage. The price was right and Henry took the time to get our paperwork processed and answer our questions. We were able to take the car for a test drive by ourselves and that's a plus. We were able to take the car the same day and my girlfriend loves driving it. I've been in 4 Honda dealerships in CT and they are all excellent people to deal with but Westbrook Honda is the place to go. More
by mike.meredith.965
Employees Worked With
Henry Stirbl
October 25, 2014
Found my new dealership! Nice, clean dealership. Plenty of options to pick from/buy. Bought 2 cars in 1 day. Excellent sales staff (Henry Stirbl). Got everthing promised a Nice, clean dealership. Plenty of options to pick from/buy. Bought 2 cars in 1 day. Excellent sales staff (Henry Stirbl). Got everthing promised and more! Dealership went out of their way to meet my request. Went and got one of my cars back from auction. Wow! Left Cardinal Honda for the better. Much better! Thank you More
by Touring15
Employees Worked With
Henry Stirbl
October 12, 2014
Modified rapture. Quibble #1:: My radio stations had been changed, both AM and FM, so I had to pull out the book and get them back. Quibble #2 is with myself: I forg Quibble #1:: My radio stations had been changed, both AM and FM, so I had to pull out the book and get them back. Quibble #2 is with myself: I forgot to ask to have the windshield wiper replaced. There is a six-inch piece flying about when it rains. Thanks. Bobby is considerate and professional. More
by Robert Cumming
Employees Worked With
Bobby.
October 08, 2014
Great experience at Honda in Westbrook, Ct.! Terrific! Henry responded quickly every time I had a question. We tested out two Honda's. He wasn't pushy and gave us all the information to make the Terrific! Henry responded quickly every time I had a question. We tested out two Honda's. He wasn't pushy and gave us all the information to make the right choice for us. He is very personable and approachable. More
by Nancy Lirot
Employees Worked With
Henry Stirbl
September 05, 2014
Buying a new Honda CRV Leonardo was very professional. He worked very hard to please myself and my husband. I would recommend friends and family to visit your dealership. Leonardo was very professional. He worked very hard to please myself and my husband. I would recommend friends and family to visit your dealership. Thank you! More
by CookieG
Employees Worked With
Leonardo Gallego, Leo Gallego
May 06, 2014
Didn't show us what we requested in our budget!!!! I expected this experience with Westbrook Honda to be flawless since I purchased 2 brand new vehicles from them in the past. It was anything but. We I expected this experience with Westbrook Honda to be flawless since I purchased 2 brand new vehicles from them in the past. It was anything but. We were up front with the salesman and gave him a price range and the expectations we were looking for. We were ready to purchase a car that Saturday, on the spot. We were shown a car $3000 above our price range and told that there was only about $1,000 wiggle room in the price. When asked why he bothered showing us that vehicle, we were told that's what his sales manager said to show us. According to him, there was nothing else available on the lot. Other than getting our first and last names, there was no collection of our contact info, etc. to follow up or to let us know if something came into the dealership. There was no discussion on the option of leasing a new Civic to get us in our price range. We left the dealership without purchasing a vehicle and it didn't seem to bother this salesman at all even after he told us "times were slow" at Westbrook Honda. I would strongly suggest doing your research on line first as there is another Honda dealership on the Connecticut shoreline that was more than happy to sell us a 2012 Honda Civic on the spot that Saturday. That Monday, I followed up with the General Manager and although he was extremely apologetic, it was a little too late. I will no longer purchase my vehicles from Westbrook Honda. Nor will I continue to use their service department for my 2006 Civic, which was purchased there brand new. More
by apage147
Employees Worked With
Sean Bowen
