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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
362 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 362 reviews

August 13, 2024

They treat you very well and very friendly. car is done in the Timely manner More

by michaelgmessing
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you felt well treated and appreciated our friendly service at West Side GM of Berlin. It's great to know your car was completed in a timely manner. We look forward to seeing you again and hope to continue providing you with excellent service! West Side GM Team (920) 361-5100

August 11, 2024

The salesmen were not pushy at all, very honest and helpful when it came to purchasing my new vehicle. John Nixon was especially exceptional. More

by hthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nixon, Gene
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Aug 13, 2024 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at West Side GM of Berlin. It's great to know that John was able to provide you with exceptional service while you purchased your new vehicle. We appreciate your kind words and hope to see you again soon! West Side GM Team (920) 361-5100

August 10, 2024

They got my car and fixed it the same day. They helped me get a rental so I could complete some errands. More

by ron_lowerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that your car was fixed the same day and that we could assist you in getting a rental. At West Side GM of Berlin, we strive to provide efficient service to our customers. If you need anything else in the future, feel free to reach out. We hope to see you again soon! West Side GM Team (920) 361-5100

August 09, 2024

We have been purchasing our vehicles for West Side Garage they have always provided GREAT Service and work with us to get the vehicle we want at the best price. More

by sschmok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Simenson-Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your continued trust in West Side GM of Berlin. It’s our goal to provide great service and help you find the perfect vehicle at the best price. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

July 31, 2024

Staff is very friendly and helpful. They will try to answer any question you may have. More

by mlfranson37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

West Side Garage, INC. responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and helpful staff at West Side GM of Berlin. We're always here to assist you, so don’t hesitate to reach out with any questions. We look forward to seeing you again! West Side GM Team (920) 361-5100

July 05, 2024

Great sales department and service department. Can't go wrong with this dealership and it's employees. More

by mike@sgrpi.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

West Side Garage, INC. responded

Thank you for the kind words about West Side GM of Berlin, we truly appreciate your positive feedback! We are thrilled to hear that you had a great experience with both our sales and service departments. Our team works hard to provide top-notch service, and we are glad that it shows. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

June 20, 2024

below standard service no sense having an online booking if when you get there they don't show you have an appointment and no response from anybody to make it right More

by dodgemn07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for your feedback. Here at West Side GM of Berlin, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth and work towards a positive resolution. West Side GM Team (920) 361-5100

June 20, 2024

The dealership is very clean. The service manager goes above and beyond for all customers. Very accommodating with a customers schedule. I would highly recommend West Side for any More

by BUTTONS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for the kind words about West Side GM of Berlin! We truly appreciate your recommendation and are glad to hear that our service manager provided exceptional care. If you ever need anything in the future, please don't hesitate to reach out. We look forward to welcoming you back! West Side GM Team (920) 361-5100

June 19, 2024

From beginning to end service was spot on I was not the number ticket attached to my key I was a real person treated with the utmost respect something that is so hard to find in Florida if at all. Thanks s More

by Al.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

West Side Garage, INC. responded

Thank you for choosing West Side GM of Berlin for your automotive needs! We are delighted to hear that you had a spot-on experience with us from beginning to end. Providing respectful and personalized service is a top priority for us. Shoutout to Bob for delivering a great experience during your visit. We appreciate your positive feedback and look forward to assisting you again! West Side GM Team (920) 361-5100

June 18, 2024

Family friendly, honest and caring. We went to just look at a car but not to buy. But the dealers were so wonderful and patient and willing to work with us we went back and bought the c More

by stevedoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles,
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Jun 20, 2024 -

West Side Garage, INC. responded

Thank you for sharing your positive experience with us, Steve! We are thrilled to hear that our team at West Side GM of Berlin provided you with a family-friendly, honest, and caring experience. Our goal is to ensure that every customer feels valued and supported, whether they are just browsing or ready to make a purchase. We look forward to welcoming you back in the future and appreciate you choosing us! West Side GM Team (920) 361-5100

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